Splunk ITSI Engineer Position Available In Miami-Dade, Florida

Splunk ITSI Engineer Ellington Solutions Miami, FL Ellington Solutions is seeking out qualified candidates that will: Ensure real-time visibility into the status and performance of IT services, minimizing downtime, and facilitating proactive incident management. Set up and configure Splunk ITSI, which includes services, entities, KPIs, and glass tables. Develop and oversee IT service models that connect infrastructure components to business services. Establish and refine Key Performance Indicators (KPIs) to monitor the health of systems and services. Create Glass Tables and dashboards that deliver real-time visual insights for different teams within the organization. Implement workflows for episode reviews to consolidate related alerts and decrease alert noise. Design and utilize anomaly detection models and baseline thresholds for proactive notifications. Integrate ITSI with alerting and ITSM tools (e.g., ServiceNow) to automate incident response. Install and configure the Machine Learning Toolkit (MLTK) for Splunk. Develop and train adaptive thresholding for services. Work collaboratively with infrastructure, application, and other teams to onboard data sources and enhance service visibility. Monitor and enhance the performance and scalability of the ITSI environment. Document the architecture, KPIs, service definitions, and procedures. Install and configure content packs.

Requirements:

The qualified candidate will have: U.S. Citizenship (Required) Minimum of Secret Clearance (Required) Experience with Splunk Core A minimum of two (2) to five (5) years in Splunk administration, with a specific focus on ITSI or service monitoring. Demonstrated expertise in developing and overseeing services, KPIs, and Glass Tables within Splunk ITSI. Comprehensive knowledge of infrastructure and application monitoring, including the analysis of logs and metrics. Experience operating in enterprise IT environments such as servers, databases, and cloud platforms. Understanding of ITIL frameworks, including incident, problem, and change management. Strong skills in troubleshooting, documentation, and communication.

Preferred qualifications include:

Possession of Splunk certifications (e.g., Splunk Core Certified Admin, Splunk ITSI Certified Admin). Familiarity with ServiceNow or similar ITSM tools. Exposure to DevOps or Site Reliability Engineering (SRE) practices. Familiarity with machine learning-based anomaly detection and predictive analytics.