Sr. Systems Engineer Position Available In DeKalb, Georgia

We’re looking for a Sr. Systems Engineer to join our team for a dynamic role in managing and optimizing our mobile and Apple MacBook devices. This position offers an exciting opportunity to work with cutting-edge technology and ensure top-notch device security and performance. Responsibilities Administer Omnissa Workspace One (AirWatch) for mobile and Apple MacBook devices. Drive device patching compliance to maintain up-to-date security measures and software enhancements. Deploy and manage software across the platform, including installation, performance monitoring, and troubleshooting. Develop and maintain Mobile Device Management (MDM) policies using Omnissa Workspace One (AirWatch). Serve as a specialist for deploying, managing, tracking, and auditing Apple MacBook and mobile devices. Troubleshoot, monitor, and diagnose problems with Apple MacBook, mobile device hardware, and software for Android and MacOS/iOS. Document and organize operating procedures for device configurations, technical support, processes, and procedures. Skills At least 3+ years of experience with Omnissa Workspace One (AirWatch). Minimum of 3 years of experience supporting MacOS, Android Enterprise, and iOS using Workspace One. Experience managing Workspace One infrastructure and its components at scale. Excellent customer service skills. Strong communication, interpersonal skills, analytical abilities, self-starter attitude, problem-solving skills, and documentation skills. Preferred Skills Experience in developing and maintaining MDM policies. Specialist knowledge in deploying, managing, tracking, and auditing Apple MacBook/mobile devices. Ability to troubleshoot, monitor, and diagnose hardware and software issues for mobile devices. Proficiency in documenting operating procedures and technical support processes. We are committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and empowered. Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.