Systems Engineer Position Available In DeKalb, Georgia
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Job Description
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at www.v2soft.com to know more .
Job Description:
Job Title:
Systems EngineerLocation:
Atlanta GAThe OCC Solution Center is the 7/24 IT support for Operations and Customer Center (OCC). This will be onsite only position.
This is a 7/24 area – the workdays and shifts will vary and include nights and weekends. Ability to work rotating schedules to accommodate 24x7x365 support is required.
During training, position rotates through several shifts.
After training, shift will be Thu-Sat midnights. Shifts are currently 0500-1700 and 1700-0500.
Skill Set:
The OCC Solution Center team is responsible for all first and second level IT issues as well as install, move, add, and change (IMAC) requests supporting the IT infrastructure in the Operations and Customer Center (OCC).The ideal candidate will have knowledge of multiple operating systems, systems integration, systems architecture, programming languages, and demonstrated knowledge of the field environment. Experience with VMWare and VDI infrastructure desired.
Experience with multiple ServiceNow modules is desired including Incident, Change, Asset, and Request.
Must be able to move, on a regular basis, equipment that weighs up to 30 pounds.
Candidate must enjoy working directly with end users in different positions and with different levels of technical expertise.
V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. – to view all of our open opportunities and to learn more about our benefits.
