Systems Engineer Position Available In DeKalb, Georgia

Systems Engineer
Every year, nearly 200 million travelers trust our client to get them where they’re going. Take your career to new heights by working for this longstanding leader in air travel that services more worldwide destinations than any other airline. We are looking for an systems engineer to join our team for a long-term contract in Atlanta, GA (hybrid).

Contract Duration:

12 Months
Required Skills & Experience
2-6 years of experience required
Excellent communication skills, including running meetings with senior leaders
Proficient at managing time and resources
Ability to draw up detailed project plans and schedules
leadership and negotiating skills
Capable of managing crises as and when they arise
What You Will Be Doing
Responsible for project planning, scheduling, monitoring, reporting, and implementing project activities.
Manage interdepartmental coordination to ensure smooth project execution
Create communication plans to ensure that appropriate information is exchanged with key stakeholders
Create and maintain detailed project documentation
Report appropriate metrics for measuring key project criteria
Minimize potential risks to timeline, scope, and budget

Qualifications:

The OCC Solution Center is the 7/24 IT support for Delta’s Operations and Customer Center (OCC). This will be onsite only position. This is a 7/24 area – the workdays and shifts will vary and include nights and weekends. Ability to work rotating schedules to accommodate 24x7x365 support is required. During training, position rotates through several shifts. After training, shift will be Thu-Sat midnights. Shifts are currently 0500-1700 and 1700-0500.

Skill Set:

The OCC Solution Center team is responsible for all first and second level IT issues as well as install, move, add, and change (IMAC) requests supporting the IT infrastructure in the Operations and Customer Center (OCC). The ideal candidate will have knowledge of multiple operating systems, systems integration, systems architecture, programming languages, and demonstrated knowledge of the field environment. Experience with VMWare and VDI infrastructure desired. Experience with multiple ServiceNow modules is desired including Incident, Change, Asset, and Request. Must be able to move, on a regular basis, equipment that weighs up to 30 pounds. Candidate must enjoy working directly with end users in different positions and with different levels of technical expertise.

Responsibilities:

Liaise between OCC Duty Director and IT. Collaborate with OCC Business IT team on application releases, troubleshooting, and user reported issues. Monitor, maintain, and troubleshoot OCC VDI infrastructure using VMWare and Teradici tools provided. Monitor, maintain, and troubleshoot OCC Radio infrastructure coordinating with ATL Radio, Delta Radio Shop and vendor Zetron. Maintain and troubleshoot A/V infrastructure provided by Baker Audio, escalating when necessary. Entitle, install, maintain, test, and troubleshoot, operating systems and software products. Configure, install, maintain, test, and troubleshoot hardware systems. Complete work orders as assigned. Create and monitor network/local print queues for all printers. Implement changes to platforms with minimal impact to the business by following established OCC procedures for VDI and physical infrastructures. Write, submit, and perform RFCs for OCC Solution Center work as assigned. Coordinate external vendor services.
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Dice Id:

10105282

Position Id:

782659