Field Engineer Position Available In Fulton, Georgia

Role:

Field Engineer Location:

Atlanta, GA 30354 (Hybrid)

Duration:

12+ Months Contract Shift timing: Sunday

• Thursday or Tuesday
• Saturday, either first shift (05:00
• 14:00) or second shift (14:00
• 23:00)

Required Qualifications:

Qualifications:

Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment (Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms. Perform, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.). Perform upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request. Verify the asset in accordance with Delta policy prior to the move. Update asset management systems. Troubleshoot and resolve all hardware and software problems supported by Field Operations. Provide on-site, and on-call 7x24x365 support, as needed. Provide technical support, as needed, to the enterprise. Configure, install, maintain, test, and troubleshoot hardware systems Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems.

Responsibilities:

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.