Site Reliability Engineer Position Available In Suffolk, Massachusetts

About LogRocket Founded in 2016, LogRocket’s goal is to make every experience on the web as perfect as possible.

We’re solving a huge challenge for product managers and developers – understanding the user experience.

LogRocket is the first system that gives these teams complete visibility into their customer’s experience using their web apps – through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity.

We’ve already attracted an elite roster of almost 3,000 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few.

Our focus is on building software with care and craftsmanship and our engineeringblog postsoffer a taste of that.

Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we’ve raised $55M in funding and we’re eager to bring talented people onboard to support our growth.

We’re on a mission to improve society’s experience with software and that’s where you come in.

ResponsibilitiesImprove quality of pager alerts while reducing noiseMaintain awareness of engineering initiatives across the organization and monitor their impact on stability, cost, and performanceKeep infrastructure up-to-date to take advantage of security patches and new featuresImprove operational security without sacrificing engineering independenceAbout YouAt least 5 years of experience as a Site Reliability Engineer, or related jobAbility to read and understand product code (writing product code is a nice-to-have!)Familiarity with the state of the art in cloud technologies, including common providers, specific tools of the trade, and their strengths and weaknessesExperience operating applications and databases with demanding scalability or availability requirementsProven expertise in modern container orchestration practices (we use Kubernetes on GKE)A strong understanding of the performance, architecture, tooling, and cost of cloud systemsA security focused mindset with a solid understanding of incident response and risk mitigationA strong collaborator who is transparent about progress on tasks, seeks feedback early and often, works effectively with the team and customersBenefits & PerksExtensive health, dental, and vision benefitsOpen vacation policy – we all work hard and take time for ourselves when we need it, no strings attachedThree months of fully-paid parental leave to any employee welcoming a child into their home401k and commuter benefitsGenerous stock options – we all get to own a piece of what we’re buildingRegular team outings and activitiesFlexible working hours and locationMonthly employee giftsFor those in office, catered lunches throughout the week and a fully stocked kitchen with all your favorite snacks (healthy & non-healthy)Example projectsOverhaul a fleet of nginx load-balancers handling 100s of thousands of requests per second without incurring downtimeWork with members of the engineering team to identify and resolve spikes in processing latency in our ingestion worker poolAutomate database scaling to improve operating cost while maintaining the ability to respond to traffic spikesHelp build tools to streamline the onboarding and release process for customers using LogRocket’s On-Premise offeringImprove the performance and reliability of the system our Product Engineering teams use to both test and deploy softwareEven if you don’t meet all of the listed requirements, we still encourage you to apply.

We believe learning is a vital component of success in any role here at LogRocket, and we’re happy to chat with folks from non-traditional backgrounds for our open roles.

LogRocket is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

LogRocket will consider sponsoring visas for applicants in the US that need work authorization.#J-18808-Ljbffr