Senior Manager, Infrastructure and Cloud Operations Position Available In Wake, North Carolina

Senior Manager, Infrastructure and Cloud Operations 2.8 2.8 out of 5 stars Raleigh, NC At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we are driven by a bold vision: To be the leading manufacturer of trading card games and collectible cards . Located in the dynamic Research Triangle Park and Piedmont Triad regions of North Carolina, we’re at the forefront of the industry. Since our inception in 2014, our talented team has built a world-class organization that excels in customer focus, market competitiveness, and unwavering quality standards. Specializing in trading specialties and collectible cards, MPG offers a variety of unique services that set us apart. Our commitment to excellence has fueled our rapid growth, nearly tripling in size since 2019. We attribute this success to our innovative approach and the high standards we uphold in every aspect of our work. Join us at MPG and be part of a forward-thinking company that is shaping the future of trading card games and collectibles. Together, we can achieve great things and continue to lead the industry! Click here to review our Privacy Notice for applicants. About the

Role:

At MPG, we’re looking for a high-impact Senior Manager of Infrastructure Services to lead our global infrastructure landscape across multiple manufacturing and business sites. This individual will be a cornerstone in our IT leadership team—blending architectural insight, operational discipline, and player-coach execution to drive transformational technology initiatives. You will lead a skilled team responsible for network, server, cloud, and end-user infrastructure—ensuring reliability, scalability, security, and performance while setting the strategic direction for infrastructure in alignment with MPG’s business and production goals. This role is ideal for a technically strong leader who thrives in fast-paced environments, understands how to translate fractured inputs into actionable roadmaps, and wants to grow into a director-level position in a global manufacturing organization.

The Challenge:

MPG is evolving from a fragmented infrastructure model to a standardized, scalable, and cloud-optimized IT environment. The next 24 months are pivotal, with major projects including hybrid cloud optimization, network modernization, 24×7 global operations reliability, and infrastructure security maturity.

Your Solution:

You’ll define and execute a roadmap that improves operational efficiency, fortifies infrastructure resilience, and enables scalability across sites. You will unify fragmented technical priorities and communications into a cohesive infrastructure program, ensure projects are value-driven, and lead your team through empowerment, mentorship, and accountability.

What You’ll Do Strategic Infrastructure Leadership:

Develop and execute multi-year infrastructure roadmaps aligned with business priorities and enterprise architecture standards

Hybrid Architecture Management:

Design scalable, secure, and resilient infrastructure across on-premise and cloud environments (Azure, M365, SaaS)

Network & OT Integration:

Lead network modernization including industrial protocols, SCADA/PLC integration, and edge-compute IoT sensor rollouts

Cloud Governance:

Define and enforce cloud governance frameworks, policies, and best practices across Azure, AWS, and M365 platforms

Operations Excellence:

Oversee IT infrastructure operations including network, systems, storage, cloud, endpoints, and site reliability practices

Team Development:

Lead and empower a high-performing global infrastructure team through technical mentorship, career guidance, and leadership coaching

Program Transformation:

Execute major infrastructure initiatives including network redesign, data center evolution, cloud adoption, and disaster recovery improvements

Security & Compliance:

Partner with InfoSec to ensure infrastructure security, access controls, and compliance with SOX, PCI, and manufacturing standards

Budget & Vendor Management:

Manage infrastructure budgets, procurement, asset lifecycle, cost optimization, and vendor relationship accountability

Cross-Functional Collaboration:

Work with AppDev, PMO, and InfoSec teams to ensure integrated roadmaps and effective communication to IT and business leadership

What You’ll Bring Leadership Experience:

15+ years in broad IT infrastructure leadership roles, including 5+ years in senior strategic leadership positions

Technical Expertise:

Strong architectural knowledge across networking, cloud, virtualization, backup/DR, and endpoint management Proven track record leading enterprise-scale cloud and on-premises infrastructure transformations Experience with SRE practices, infrastructure-as-code, and modern observability/monitoring tooling

Industry Experience:

Multi-site manufacturing or supply chain environment experience preferred Familiarity with OT environments, industrial networking, and smart factory concepts

Business Acumen:

High ability to triage competing priorities and assess business impact Strong prioritization skills focused on delivering high-value outcomes across IT/OT/cloud Experience with cloud governance, cost optimization, and compliance frameworks

Communication Skills:

Excellent ability to synthesize fragmented input into unified vision and present to leadership

Certifications:

Relevant certifications (Azure, Cisco, VMware, ITIL, TOGAF) are advantageous

Team Leadership:

Clear history of mentoring and empowering technical teams while maintaining accountability

How You Will Be Successful Cohesive Thinking:

Convert loosely formed ideas and complex inputs into clear, defensible, and actionable roadmaps

Empowered Leadership:

Develop team members not just for today’s tasks, but for tomorrow’s responsibilities and growth opportunities

Strategic Value Focus:

Evaluate and drive technology initiatives that meaningfully impact business outcomes rather than pursuing technology for its own sake

Clear Communication:

Bring clarity to leadership and calm to chaos by translating between business needs and technical delivery

Resilience Mindset:

Design systems and teams that can perform, recover, and adapt under pressure in a 24x7x365 global manufacturing environment

Transformation Excellence:

Successfully lead enterprise-wide infrastructure standardization and modernization efforts

Collaborative Integration:

Unify stakeholders through clear planning and resolve fractured communication across teams

Innovation Drive:

Architect and operate hybrid IT/OT/cloud solutions for complex, fast-moving global manufacturing operations

Continuous Improvement:

Foster a culture of ownership, empowerment, and operational excellence

Business Alignment:

Ensure all infrastructure initiatives support MPG’s continued growth, innovation, and global reliability #InfrastructureLeadership #MillAll What to Expect MPG offers a leading-edge compensation package which includes the following: A highly competitive compensation “above the industry” commensurate with experience which includes an annual incentive bonus plan 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents 401(k) Plan with up to a 6% (dollar for dollar) Employer match Health Savings/Flexible Spending Account options Paid time off, including 10 company-paid holidays, plus 1 floating holiday Employee Assistance Program Comprehensive relocation package available for qualified candidates And, much more! Millennium Print Group is an Equal Opportunity Employer The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.