Site Reliability Engineer Position Available In Essex, New Jersey
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Job Description
Job Description In PGIM Fixed Income, our technology group is a dynamic, fast-paced environment, with exciting changes on the horizon under new senior leadership. We are looking for a well-rounded individual to be part of the Application Service Delivery team to provide application support within our production environment. Our ideal candidate will be an eager learner interested in gaining valuable experience in supporting complex investment management platforms and applications. This will include front-office investment systems, business support applications and complex back-office data management and automation platforms. The right candidate for this role will identify this challenge as a unique opportunity to help drive our global technology transformation, so if this sounds interesting, then PGIM could be the place for you.
What You Will Do:
Provide production management for systems used by front office, Operations, and client teams. Ownership and accountability for the operation, monitoring and integrity of the technology platform, including complex nightly data import processes from multiple external vendors Available to be on-call for failure escalations including evenings and weekends on a rotation basis. Ownership and participation in the incident and problem management processes, being accountable for resolution, root cause analysis and technology/business reporting as well as communication. Providing oversight for the stability of the production environment within the change, incident and problem management processes and ensuring policies are enforced. Relationship management internally with the business and technology stakeholders. Navigate the broader technology organization, build relationships to manage the teams agenda with our critical technology partners. Interface with external vendors and their technical support/development organizations ensuring focus to resolution of issues and strategic enhancements. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC “Know Your Rights” Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review
Insight Global’s Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years of experience working in a Technology Application Support or SRE role. Experience working in the financial industry. Strong communication skills and an enthusiastic team player. Strong research, analytical, investigation and troubleshooting skills. Experience working in Cloud technologies (AWS and/or Azure). A tenacious sense of ownership and a desire to bring incidents to resolution quickly. Experience with database concepts and writing database queries using SQL (MS SQL preferred) Familiarity in navigating and writing commands in the Unix/Linux operating system. Strong understanding of application monitoring and alerting requirements. Experience with using Autosys scheduling tool Excellent documentation skills with ability to document processes, incident resolution steps etc. A hunger for continuous learning, constantly looking for opportunities to improve upon the status quo. Good interpersonal and communication skills, with excellent relationship building skills. Comfortable working weekend shifts as needed Software development/scripting skills to perform code changes for bug fixes or for automation tasks. Self-motivated to operate independently and make necessary decisions within the global team. Ability to prioritize effectively within a dynamic global environment. Strong team player, results oriented with a flexible approach. Ability to present technology concisely to the business locally and globally. Comfortable operating in high pressure environments whilst managing multiple incidents. Ability to deal with and navigate difficult situations through strong teamwork and a focus on resolution. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.