Interface Specialist (Senior Consultant MIS Lvl C), Clinical Information Systems Position Available In New York, New York

Interface Specialist (Senior Consultant MIS Lvl C), Clinical Information Systems
Empower Every New Yorker – Without Exception – to Live the Healthiest Life Possible
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description
The Interface Specialist is responsible for maintaining, troubleshooting and optimizing the enterprise-wise suite of Blood Bank and Laboratory application interfaces (including, but not limited to) WellSky Transfusion, APBC, ImmuLINK, and BloodTrack. Additionally, the role requires troubleshooting and support of each of the aforementioned systems and their underlying technical components, e.g. database and application servers. The role reports to the Director of Systems and Programming for Blood Bank and Laboratory Systems.
Duties & Responsibilities
Monitoring system stability, maintaining security, and optimizing all Blood Bank interfaces (including but not limited to) WellSky Transfusion, ImmuLINK and BloodTrack.
Troubleshooting all interface application errors
Troubleshooting application, web and database servers
Responsible for the daily monitoring and issue resolution of any interface or system related issues reported by end users; will require daily usage of the ESD Service Now application. Provide technical recommendations for the development of Blood Bank and Laboratory interfaces
Reviewing and identifying any issues with HL7 messages/ segments
Configuring alerting mechanisms to identify and report potential system issues
Configuring new interface communication points and performing Rhapsody application upgrades
Identifying and mitigating security risks within interfaced systems
Performing application go-live support
Authoring and maintaining all technical, system requirements, and end-user documentation for supported interface systems. Communicating with, presenting to and troubleshooting issues with end-users.
This role is approximately 80% remote and up to 20% onsite. The selected candidate must be able to come into the office to perform required work within 48 hours. This may be subject to change
Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or
Department Preferences
Knowledge, Skills, Abilities and other

Requirements:

Experience in troubleshooting and developing in Rhapsody Interface Engines
Troubleshooting HL7 messages/ segments
Experience in system documentation including requirements definition and mapping to require end-user functionality Excellent end user presentation skills. Able to communicate technical information to users in a non-technical manner.
Excellent problem-solving skill in resolving issues with complex healthcare systems.

Years of Experience:

Minimum of 5-years Healthcare Management Experience (Clinical. Technical or Administrative) required

Special Equipment/Machines/Applications Operated:

HL7 interfaces General Office equipment (computer, scanner, printer, phones)
Networked Servers
If you wish to apply for this position, please apply online by clicking the “Apply for Job” button.
If applying online, please include your cover letter in the same file attachment with your uploaded resume.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees’ Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs

Note:

Candidates selected for a position are required to come to NYC as part of their onboarding.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

10291499

Position Id:

118710