Senior ADC Engineer, Region Services Operations (RSO) (Only 24h Left) Position Available In Montgomery, Tennessee

Job Description:

Job Description Help shape the future of national securitycomputing as a Senior Cloud Engineer at AWS. The AWS Cross DomainOperations team is seeking a cleared Senior Cloud Engineer tosupport essential cross domain services for U.S. Intelligence andDefense customers. Our team maintains and operates the critical AWSinfrastructure that enables secure cloud capabilities acrossclassified environments. Your expertise will directly impactnational security by ensuring the reliable operation of systemsthat government agencies depend on every day. As a Senior CloudEngineer on our team, you’ll be instrumental in managingoperational excellence for our always-on cross domain systems.

You’ll implement and maintain robust processes that drive ouravailability metrics up and our latency metrics down. We need youroperational expertise to ensure our infrastructure is ready toscale for future demands, and your problem-solving skills tostreamline processes and improve our response times. If you’repassionate about operational excellence and want to apply yourskills to support critical national security missions, we want totalk to you. This position requires that the candidate selected bea US Citizen and must currently possess and maintain an activeTS/SCI security clearance with polygraph. The position furtherrequires the candidate to opt into a commensurate clearance foreach government agency for which they perform AWS work. 10012 Keyjob responsibilities As a Senior Cloud Engineer on our Cross DomainOperations team, you will:

• Lead operational excellenceinitiatives for mission-critical systems, focusing on availability,resiliency, and security
• Diagnose and resolve complex systemissues across the full technology stack in high-pressure situations
• Drive continuous improvement of operational processes, includingautomation of manual tasks and implementation of scaling solutions
• Conduct thorough post-incident analysis and implement preventivemeasures to avoid issue recurrence
• Partner with development teamsto influence system design and architecture decisions that impactoperational stability
• Perform technical deep-dives into servicedesign, operating systems, networking, storage, monitoring, andcapacity planning
• Lead cross-functional initiatives to improvesystem reliability and operational efficiency
• Mentor team memberson operational best practices and resilience engineering principlesYou will operate with significant autonomy, making criticaldecisions that affect system reliability and performance.

We’reseeking someone who thinks strategically about scaling solutionsand consistently asks, “How can this work without manualintervention?” Success in this role requires strong troubleshootingskills, a calm approach to incident management, and the ability tobalance tactical operational needs with strategic improvements.

You’ll need to maintain high standards for security and operationalexcellence while working effectively with various stakeholders,including development teams, operational teams, and customers. Havequestions about this role? Start a chat with the recruiter today!

Please reach out to Krystan Silva at skrystan@amazon.com forinquiries. A day in the life Your typical day begins with yourteam’s daily stand-up, where you and your colleagues reviewoperational priorities and ensure critical tasks are on track tomeet SLAs. As a senior member of the team, you’ll often providetechnical guidance to help unblock issues or suggest more efficientapproaches to problems. Throughout the day, you’ll balance severalkey activities:

• Leading operational reviews and post-incidentanalyses
• Collaborating with customer leads to understand theirneeds
• Mentoring team members on complex technical challenges
• Participating in design reviews with partner development teams
• Conducting technical deep-dives into system components As part ofour 24/7 on-call rotation, you’ll be ready to respond to criticalissues affecting our national security customers.

During thesesituations, you’ll either directly resolve the issue or guide otherengineers through resolution, always focusing on both immediatefixes and long-term prevention. Weekly operational reviews, whichyou’ll sometimes lead, provide opportunities to drive continuousimprovement in our processes and systems. You’ll leverage youroperational expertise to advocate for high-value investments thatbalance both immediate needs and strategic goals. Throughout allthese activities, you’ll operate with significant autonomy whileensuring our team maintains the highest standards of operationalexcellence for our critical infrastructure. About the team OurCross Domain Operations team sits at the critical intersection ofAWS’s national security mission. We’re a close-knit group of about10 talented Cloud Engineers dedicated to maintaining and optimizingAWS cross domain services and hardware that enable secure cloudcapabilities across classified environments. We’re part of abroader organization that combines the expertise of both softwaredevelopment and managed operations teams. This unique structureallows us to maintain strong operational excellence while havingdirect access to development resources and product direction.

You’ll collaborate regularly with Principal Engineers, EngineeringManagers, and Technical Program Managers who all share ourcommitment to national security and operational excellence. Ourteam culture emphasizes technical leadership, knowledge sharing,and continuous improvement. We take pride in operating criticalinfrastructure that directly impacts national security, whilemaintaining a supportive environment where team members help eachother succeed. Why AWS Amazon Web Services (AWS) is the world’smost comprehensive and broadly adopted cloud platform. We pioneeredcloud computing and never stopped innovating — that’s why customersfrom the most successful startups to Global 500 companies trust ourrobust suite of products and services to power their businesses.

Utility Computing (UC) AWS Utility Computing (UC) provides productinnovations — from foundational services such as Amazon’s SimpleStorage Service (S3) and Amazon Elastic Compute Cloud (EC2), toconsistently released new product innovations that continue to setAWS’s services and features apart in the industry. As a member ofthe UC organization, you’ll support the development and managementof Compute, Database, Storage, Internet of Things (IoT), Platform,and Productivity Apps services in AWS, including support forcustomers who require specialized security solutions for theircloud services. Inclusive Team Culture AWS values curiosity andconnection. Our employee-led and company-sponsored affinity groupspromote inclusion and empower our people to take pride in whatmakes us unique. Our inclusion events foster stronger, morecollaborative teams. Our continual innovation is fueled by the boldideas, fresh perspectives, and passionate voices our teams bring toeverything we do. Work/Life Balance We value work-life harmony.

Achieving success at work should never come at the expense ofsacrifices at home, which is why we strive for flexibility as partof our working culture. When we feel supported in the workplace andat home, there’s nothing we can’t achieve in the cloud. Mentorshipand Career Growth We’re continuously raising our performance bar aswe strive to become Earth’s Best Employer. That’s why you’ll findendless knowledge-sharing, mentorship and other career-advancingresources here to help you develop into a better-roundedprofessional. Diverse Experiences Amazon values diverseexperiences. Even if you do not meet all of the preferredqualifications and skills listed in the job description, weencourage candidates to apply. If your career is just starting,hasn’t followed a traditional path, or includes alternativeexperiences, don’t let it stop you from applying.

BASICQUALIFICATIONS

• Associate’s degree or above, or Cloud or GICSP(Global Industrial Cyber Security Professional) or GSEC (GIACSecurity Essentials) or SSCP (Systems Security CertifiedPractitioner)
• 5 years of Linux systems administration experience
• 5 years of experience working with scripting language
• Experience as a technical lead for a team of engineers
• Current,active US Government Security Clearance of TS/SCI with Polygraph

PREFERRED QUALIFICATIONS

• 10 years of Linux systems administrationexperience with experience automating routine and complex tasks
• 5years experience with cloud computing technologies preferably withcross domain solutions
• 5 years of experience with supportprocedures and methodologies for production computing environments
• Understanding of design for scalability, performance, andreliability
• Experience troubleshooting complex undefined issuesthrough performance and log analysis Amazon is an equal opportunityemployer and does not discriminate on the basis of protectedveteran status, disability, or other legally protected status.

Ourinclusive culture empowers Amazonians to deliver the best resultsfor our customers. If you have a disability and need a workplaceaccommodation or adjustment during the application and hiringprocess, including support for the interview or onboarding process,please visithttps://amazon.jobs/content/en/how-we-hire/accommodations for moreinformation. If the country/region you’re applying in isn’t listed,please contact your Recruiting Partner. Our compensation reflectsthe cost of labor across several US geographic markets. The basepay for this position ranges from $139,500/year in our lowestgeographic market up to $210,000/year in our highest geographicmarket. Pay is based on a number of factors including marketlocation and may vary depending on job-related knowledge, skills,and experience. Amazon is a total compensation company. Dependenton the position offered, equity, sign-on payments, and other formsof compensation may be provided as part of a total compensationpackage, in addition to a full range of medical, financial, and/orother benefits. For more information, please visithttps://www.aboutamazon.com/workplace/employee-benefits. Thisposition will remain posted until filled. Applicants should applyvia our internal or external career site.