Security Operations Center (SOC) Analyst 24x7x365 Support Position Available In Erie, New York
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Job Description
Security Operations Center (SOC) Analyst 24x7x365 Support
Location:
Remote (Shift-based; Some on-site support in Buffalo, NY may be required)
Job Type:
Full-time | Contract
Industry:
Public Sector / Cybersecurity
Client:
Niagara Frontier Transportation Authority (NFTA)
Job Description:
Join our Security Operations Center team to provide continuous monitoring, threat detection, and first-response support for a critical public infrastructure environment.
Key Responsibilities:
Monitor logs, alerts, and incidents across all IT systems, firewalls, and endpoints.
Provide Tier-1 and Tier-2 support for alerts from Trend Micro XDR, O365, and VPN.
Correlate events, triage incidents, and escalate per SLA-defined thresholds.
Maintain and search logs (6-year retention) for compliance and forensic investigations.
Qualifications:
3+ years in a SOC/NOC environment.
Familiarity with SIEM, EDR, and security alert management platforms.
Knowledge of security protocols, incident response, and monitoring tools.
Must be able to work rotating shifts (day/night/weekends).
Certifications:
CompTIA Security+, GIAC, or equivalent preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:
91095881
Position Id:
8664307