Sr. Claims Assistant and Data Analyst Position Available In Williamson, Tennessee

Sr. Claims Assistant and Data Analyst
remote type
Hybrid Working
locations
Brentwood, TN
time type
Full time
posted on
Posted Yesterday
job requisition id

R0030311

Job Description

About Specialty Program Group:

Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.

About Avant:

Avant is a risk management organization that services several industries. Avant was born through innovation. In 1976, we created the game-changing product known as Non-Trucking Liability. Today, we are reviving that innovative culture on which we were built. Avant continues a forward thinking quest of developing new products and creating new markets.
Avant is the holdingpany under which our subsidiaries reside: Avant Underwriters (AU
Avant Specialty Claims (ASC) Avant Brokerage (AB) Avant Supermarket Group (ASG) SafeHerb Flexible Workforce AvantCare Each of these centers of innovation contribute to our strength and unique value within the marketplace. At Avant, we will continue to attract like-minded, leading edge talent and organizations. The result is a one-stop source for insurance solutions
Job Summary
The Sr. Claims Assistant and Data Analyst -primary objective is to take the first report on iing claim calls. In addition, they will assist the claims team by performing routine clerical and administrative duties such as: providing customer assistance, data processing, record keeping, and additional duties as assigned. This position will be fully remote.
Key Responsibilities Answer the telephone system and direct calls accordingly as 1st contact with the insured.
Provide First Call Resolution
Problem Solve, deescalate calls.
New Loss Claim Intake
Assist in the handling of Incident Files (clerical support to assist with file creation and issuance of letters)
Provide support to claims team as needed.
Set up new claims received.
Send claim assignments to adjusters.
Send out claim acknowledgment letters.
Other duties as assigned.
Support Data Analysis
Qualifications
2-3 years of Customer Service and Call Center Experience.
Basic Insurance knowledge, ability to read and understand insurance policies and coverages.
Ability to work in a fast-paced environment and adapt to change quicky.
Clerical / Administrative experience needed, typing 30-40 wpm, proficient in office products such as Microsoft word, excel.
Attention to Detail.
Fast learner.
Strong verbal and writtenmunication skills.
High School Diploma required, Associates degree or higher preferred
Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $50,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offerprehensive benefit and totalpensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity andmissions for some positions.
#SPG
Department Claims Management

Required Experience:

2-5 years of relevant experience

Required Travel:

No Travel Required

Required Education:

High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
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About Us
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you’re at the center of a vast network of experts who will help you reach your goals through risk services, claims management, andpliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.