Data Scientist (onsite) Position Available In Miami-Dade, Florida

13967 – Data Scientist (onsite)

Miami, FL Start Date :

ASAP Type:

Temporary Project Estimated Duration :

6 months with possible extensions

Work Setting:

100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client

Required:

• Availability to work 100% of the time at the Client’s site in Miami, FL (required);
• Experience in data science, preferably in customer service, utilities, or a related industry (3+ years).
• Experience in Python/R, SQL, and data visualization tools (Tableau, Power BI).
• Experience with machine learning (scikit-learn, TensorFlow, PyTorch) and NLP.
• Masters or PhD degree in Data Science, Computer Science, Statistics, or a related field.

Preferred:

• Experience with cloud platforms (preferable AWS) and big data tools (Spark, Hadoop).

Responsibilities :

• Analyze large datasets from customer service interactions (call logs, chat transcripts, surveys, billing data, etc.) to identify trends and pain points.
• Build machine learning models to predict customer next best action, service outages, and high-risk accounts.
• Develop recommendation systems to personalize customer interactions and improve issue resolution.
• Use AI and automation to improve customer service workflows (e.g., chatbots, routing optimization).
• Collaborate with IT and operations teams to integrate data-driven solutions into customer service platforms.
• Apply clustering techniques to segment customers based on behavior, preferences, and service needs.
• Design targeted retention and engagement strategies using data insights. Why apply?
• Gain experience with one of the world’s largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company;
• Work with a great team of professionals and learn newest technologies and approaches;
• Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation;
• Benefit from multiple projects extensions;
• Receive support and advice from Vitaver consultants who are already working at our Client’s site;
• Get extra cash by participating in Vitaver Successful Completion Bonus Program;
• Always get paid in full and on time.