Constituent Management Specialist II (2694) Position Available In Knox, Tennessee

Constituent Management Specialist II (2694)
University of Tennessee, Knoxville
in Knoxville, TN

Apply Now Type:

Full-Time

Posted:

04/22/2025

Category:

Development and Fundraising Job Description The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Constituent Management Specialist II, with a focus on Gift Import tasks and responsibilities. Reporting to the Principal Lead of Constituent Management, the Constituent Management Specialist II is responsible for ensuring timely and accurate data entry of charitable and non-charitable contributions into the donor CRM (Salesforce Ascend). This role will review, code, and post gift data into the constituent management system in compliance with internal guidelines and industry standards. Responsibilities Job responsibilities include, but are not limited to:

Gift Import & Processing:

Accurately enter gift and pledge information into the donor CRM system in a timely manner. Review donor correspondence and supporting documentation to determine correct coding and gift type. Ensure consistency and accuracy in donor records and contribution designations. Verify donation data against source documentation for completeness and compliance. Apply internal guidelines and industry (CASE) standards for gift entry and donor recognition.

Team Support & Operational Assistance:

Participate in team meetings, trainings, and knowledge-sharing sessions. Assist with routine audits and data management projects. Provide general administrative support for the Gift Import & Processing discipline as needed. Maintain a working knowledge of UTFI gift processing policies and procedures. Stay informed of updates to internal systems and protocols.

Specialized Responsibilities:

Coordinate tasks related to platforms such as GiveCampus, Blackthorn, Formstack, UTK Athletics, or other sources of imported gifts. Assist with special projects or temporary duties as assigned by the Assistant Director of Gift Import or Director of Gift Import and Processing. Qualifications Required Education and Experience The candidate who fills the Constituent Management Specialist position is required to have:
High school diploma or equivalent (GED)
3+ years of professional experience in an office setting
Strong attention to detail
Excellent verbal and written communication
Proficient in Microsoft Suite
Preferred Education and Experience In addition to meeting the required qualifications, the preferred candidate will have:
Associate degree
Gift processing experience, billing, or related experience preferably within higher education or non-profit
Experience with Salesforce

Application Process:

Priority will be given to applications received on or before May 5, 2025 via our DASH application system. Applications must include a completed candidate profile, cover letter, resume, and contact information for three professional references. References will not be contacted without explicit permission of the candidate. When determining minimum qualifications, only information entered into the candidate profile can be considered. Please ensure your candidate profile is completed in its entirety as it relates to qualifying education/work experience. Questions about the search may be directed to hr@utfi.org.

Target Start Date:

July 1, 2025

Benefits:

Foundation employees are eligible for a comprehensive suite of benefits that includes:
Generous paid leave, accruing up to 12 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
Flexible work arrangements, offering a hybrid schedule to most team members
Education benefits for employees and their dependents at UT System campuses
Retirement and deferred compensation plans, including 401(k), 403(b), etc.
Comprehensive medical, dental, and vision insurance plans
Employee discounts to attractions, services, and goods
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The Foundation:

The University of Tennessee Foundation, Inc. is a not-for-profit 501(c)3 organization that serves as the preferred channel for private contributions benefiting students and faculty within the UT System. With a vision of being one of the top-performing advancement organizations in higher education, UTFI is committed to enhancing the educational landscape across the University of Tennessee campuses.

The UT System:

The University of Tennessee System is comprised of campuses at Knoxville, Chattanooga, Pulaski, Martin and the Health Science Center at Memphis; the Institute of Agriculture; and the Institute for Public Service. The University of Tennessee Foundation, Inc. is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law. Job Info
Job Identification 2694
Job Category Advancement
Posting Date 04/21/2025, 03:13 PM
Job Schedule Full time
Locations 1525 University Ave, Knoxville, TN, 37996, US (On-site)
The University of Tennessee does not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in provision of educational programs and services or employment opportunities and benefits. This policy extends to both employment by and admission to the University. The University does not discriminate on the basis of race, sex or disability in its education programs and activities pursuant to the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA)of 1990. Inquiries and charges of violation concerning Title VI, Title IX, Section 504, ADA or the Age Discrimination in Employment Act (ADEA) or any of the other above referenced policies should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone (865) 974-2498 (V/TTY available) or 974-2440. Requests for accommodation of a disability should be directed to the ADA Coordinator at the UTK Office of Human Resources, 600 Henley Street, Knoxville, TN37996-4125.
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