Senior Manager, Data Center Infrastructure Management Delivery Position Available In Gwinnett, Georgia

Senior Manager, Data Center Infrastructure Management Delivery Senior Manager, Data Center Infrastructure Management Delivery
locations
Suwanee, GA
posted on
Posted 3 Days Ago
job requisition id

R2025-0646

Who We Are:

It’s exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are among the most highly trusted in the industry, positioning us at the forefront of today’s dynamic digital evolution. As AI drives the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world’s economy for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates sophisticated data centers. QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are:

The Director, DCIM Delivery is responsible for ensuring the successful execution and timely delivery of data center DCIM projects within our organization. This involves overseeing project management, technical implementation, and coordination across various teams to ensure that data center DCIM solutions are effectively deployed to meet business goals and support the success of operations teams.
This hands-on management position requires direct DCIM or controls engineering background. The ideal candidate has an extensive DCIM background and large-scale global project deployment experience in industrial process control systems.
RESPONSIBILITIES, other duties may be assigned.
Collaborate with senior leadership to align DCIM delivery initiatives with strategic objectives and data center development roadmap.
Develop and execute a comprehensive DCIM delivery strategy, encompassing project scopes, timelines, resource requirements, and performance metrics.
Lead a team of project managers, technical experts, and cross-functional teams to ensure the successful execution of DCIM delivery projects including both global DCIM migration and improvement projects as well as greenfield deployment projects.
Define project goals, deliverables, milestones, and success criteria, and establish key performance indicators (KPIs) for monitoring project progress.
Allocate and manage resources, including personnel, budget, and DCIM assets, to optimize project outcomes and resource utilization.
Identify potential risks and challenges associated with DCIM delivery projects and develop mitigation plans to address them.
Develop and implement change management strategies to support the adoption of new technologies by end-users, ensuring smooth transitions and user acceptance.
Foster strong relationships with stakeholders, department heads, and executive leadership to ensure alignment, effective communication, and support throughout the DCIM delivery process.
Establish and enforce project management methodologies, quality assurance processes, and best practices to ensure the consistent delivery of high-quality DCIM solutions.
Maintain accurate and up-to-date project documentation, including project plans, status reports, technical specifications, and post-implementation assessments.
Provide regular updates to senior management on project progress, key milestones, and project outcomes.

BASIC QUALIFICATIONS

Bachelor’s degree in Science, Engineering or related field, or equivalent professional experience
Five or more years of progressive operational managerial experience in DCIM or controls engineering management
Three or more years of experience with dedicated responsibility for DCIM or control project management
In-depth understanding of project management methodologies, DCIM implementation, and software development lifecycles.
Proven track record in the leadership of technical teams and customer facing projects
Project management experience directly managing DCIM or industrial process controls project
Prior experience leading and/or managing multiple, complex, short- and long-term projects and incidents simultaneously
US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

Experience in large Data Center, ISP and/or Service Provider environments
One or more of the following certifications: CAPM (Certified Associate in Project Management), CSM (Certified ScrumMaster), PMP (Project Management Professional), PgMP (Program Management Certification), or PMI-ACP (PMI Agile Certified Practitioner)

KNOWLEDGE, SKILLS AND ABILITIES

Outstanding verbal and written communication skills
Ability to understand the resources (people, programs, technical expertise, etc.) available to IT service delivery & support operations in order to meet or exceed established service level agreements
Strong knowledge of Information DCIM-related frameworks, standards and best practices
Unwavering commitment to customer service and our core values
Ability to encourage and motivate associates
Excellent interpersonal skills with the ability to interface with all levels of the organization
Leadership and communication style should be open, candid, and two-way with focus on building relationships, developing talent and achieving goals/results for the company
Recognizes situations that call for deployment of particular resources; ability to align resources with business goals and objectives
Quickly and effectively adjusts priorities to meet changing goals and/or circumstances
The Perks (and these are just a few!): QRest Sabbatical Employee Stock Purchase QTS scholarship for dependents Eagle Club award trip eligibility Paid volunteer days Tuition assistance, parental leave and military leave assistance We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The “Know Your Rights” Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.