Salesforce Administrator Position Available In Monroe, New York

Salesforce Administrator Rochester Midland Corporation – 3.3 Rochester, NY Job Details $90,000 – $115,000 a year 19 hours ago Qualifications Certified Salesforce Administrator Management Computer Science Salesforce ERP systems Information Systems Mid-level 3 years Bachelor’s degree Microsoft Dynamics GP Organizational skills Business requirements Communication skills Full Job Description Job Summary We are seeking a proactive and detail-oriented Salesforce CRM Administrator to lead the configuration, maintenance, and continuous improvement of our Salesforce platform. This role is critical to supporting our sales, service, and marketing teams by ensuring data integrity, optimizing workflows, and enabling reporting and dashboard capabilities. The ideal candidate will have experience integrating Salesforce with ERP systems (e.g., Microsoft Dynamics Great Plains), supporting field sales teams, and leveraging Salesforce’s automation and analytics features to drive user adoption and business value. This position is onsite in Rochester

NY ESSENTIAL JOB FUNCTIONS

Own the administration, configuration, and customization of Salesforce to meet our evolving business needs Collaborate with stakeholders to understand workflows and design user-friendly solutions Set up users, permissions, profiles, and security settings Develop reports, dashboards, and automation tools to enhance operational efficiency Troubleshoot and resolve system issues, ensuring smooth performance Train and support employees in adopting Salesforce best practices Stay up-to-date with new Salesforce features and recommend improvements Perform similar/related duties as requested

EDUCATION/ SPECIAL LICENSES OR CERTIFICATION

: Bachelor’s degree in Information Systems, Computer Science, Business, or related field Salesforce Administrator certification preferred but not required

EXPERIENCE

3+ years of experience as a Salesforce Administrator (or relevant certification if transitioning roles) Hands-on experience configuring Salesforce objects, workflows, validation rules, and reports Strong understanding of Salesforce security, permissions, and user management Experience working in a company new to Salesforce is a plus

SKILLS:

Excellent analytical and problem-solving skills Ability to translate business requirements into technical solutions Excellent communication skills with both technical and non-technical stakeholders Ability to work cross-functionally with business leaders, technical teams, and customers Strong organizational skills and attention to detail

COMPETENCIES

Priority setting, planning, and problem solving Action oriented Collaboration Business acumen Managing change and conflict resolution Customer relations with customer solutions focus Effective communication Trust Teamwork Interpersonal savvy

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit or stand for extended periods of time Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday Ability to perform repetitive keyboarding activities and operate general office equipment Extra hours and some overnight travel are required

SAFETY RESPONSIBILITIES

Employee shall be familiar and comply with all RMC safety policies and procedures. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.