Systems Analyst – Applications/Database Position Available In Sullivan, Tennessee
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Job Description
Systems Analyst – Applications/Database 3.8 3.8 out of 5 stars Kingsport, TN 37660 Eastman Credit Union is seeking a Systems Analyst for the Applications/Database Team. This position includes the following responsibilities:
Application Management:
o Oversee the life-cycle of business applications, including installation, configuration, upgrades, and migrations to new platforms. o Manage integrations between systems, such as internal and external APIs. o Use automation technologies to build and monitor scheduled jobs to improve business workflows and increase productivity. o Utilize database tools such as PL/SQL, SSIS, and SSRS to create data extracts and build custom reports. o Collaborate with vendors and internal stakeholders to ensure optimal performance and reliability. o Participate in system design and architecture discussions. o Translate business needs into technical specifications for application enhancements. o Maintain accurate technical documentation for all supported systems. o Work closely with the Information Security team to implement protective measures for applications. o Participate in routine disaster recovery exercises to run applications from a secondary data center location and maintain associated documentation.
Application Support:
o Provide Tier 2 support to troubleshoot and resolve complex technical issues related to applications. o Monitor application performance, identify bottlenecks, and implement improvements. o Conduct root cause analysis and implement preventive measures. o Work efficiently with U.S.-based and global vendors
Project Management:
o Lead or participate in application-related projects, including upgrades, migrations, and integrations. o Work with IT Project Manager to define project scopes, create project plans, and manage timelines. o Coordinate with other IT analysts and business professionals. o Identify and manage risks within the department Required Experience Associates degree in Computer Science, IT, related IT discipline or equivalent work experience. Bachelor’s degree preferred. Experience working in a database administrative capacity. Experience with job automation and scheduling technologies preferred. Background in the financial services industry preferred. IT-related certifications are a plus.
