Information Specialist Position Available In Escambia, Florida
Tallo's Job Summary: The Information Specialist position at VISIT FLORIDA in Pensacola, FL involves providing exceptional customer service to visitors at the Welcome Center. Duties include offering information, serving citrus juices, maintaining brochure displays, and assisting with promotional events. This full-time, non-exempt role requires weekend availability, a high school diploma, 2+ years of work experience, and the ability to lift up to 20 lbs. Benefits include medical, dental, vision plans, 401(k) with employer match, vacation time, and professional development opportunities. Apply online for this dynamic, team-oriented position.
Job Description
Information Specialist 3.7 3.7 out of 5 stars Pensacola, FL 32526 VISIT FLORIDA shares Florida sunshine with the world. As the state’s official tourism marketing organization, VISIT FLORIDA has been charged with selling an extraordinary vacation product since 1996. As part of our Visitor Services team, we’re seeking customer service focused individual to fill our Information Specialist position. This position is located at our I-10 Welcome Center in Pensacola, Florida.
Core Responsibilities:
Provide information and exceptional customer service to visitors of the Welcome Center. Provide maps and mileage, as well as information about specific destinations, attractions, amenities, or activities. Greet and provide refreshments to visitors at the citrus counter. Serve fresh Florida citrus juices as a welcome to the State of Florida. Report daily usage and assist with juice and citrus orders. Assist visitors in the lobby of the Center and the vending area. Direct visitors to brochures for certain destinations or activities. Maintain up to date knowledge of Florida destinations, activities, accommodations, and natural and cultural heritage assets. Plan and implement promotional events and activities related to themed months, working with industry representatives to carry out programs and promotions. Maintain an organized and stocked display of assigned brochures, monitoring inventory levels, tracking usage, and ordering replacement supplies as needed. Assist in maintaining the cleanliness of the
VISIT FLORIDA
Welcome Center lobby and office area, including mopping, sweeping, cleaning, emptying and taking out trash. The Florida Welcome Centers’ hours of operation are 8 am to 5 pm, seven days a week. This is a non-exempt 40-hour-a-week position. This role requires ability to work weekends as scheduled.
Minimum Qualifications:
High school diploma or equivalent 2 + years of equivalent work experience Strong customer service skills and ability to work a front-line counter Team player with a flexible and positive attitude Must be able to obtain and maintain national certification as a Florida Information Specialist Ability to lift, move, and carry up to 20 lbs. regularly. Ability to stand, walk, and move freely through entire shift.
Benefits:
Work with a knowledgeable, high-achieving, passionate, experienced & fun team Comprehensive benefits package, including medical, dental, and vision plans 401(k) plan with generous employer match Vacation time, paid company holidays, and volunteer hours Professional development opportunities and tuition reimbursement for continued learning You will be a valuable addition to the team if you: Thrive in a fast-paced, dynamic work environment Live the values that drive our business: Make an Impact, Work Purposefully and Live Passionately, Persist Embody VISIT FLORIDA’s team principles: Empathy, Respect, Collaboration, Accountability and Fun Join us to discover what it is like to be part of a team that promotes the Sunshine State. : https://www.visitflorida.org/careers. This position is being advertised as open until filled.
VISIT FLORIDA
is an Equal Opportunity Employer.
