Manager, Data Strategy, Digital Catering and In-Flight Solutions Position Available In Fulton, Georgia

Manager, Data Strategy, Digital Catering and In-Flight Solutions 4.2 4.2 out of 5 stars Atlanta, GA

UNITED STATES, GEORGIA, ATLANTA INFLIGHT SERVICES 05-MAR-2025 REF

#: 27745 HOW

YOU’LL HELP US KEEP CLIMBING

(OVERVIEW & KEY

RESPONSIBILITIES

) The Digital Catering and In-Flight Solutions (DCIS) team at Delta is committed to empowering cross-divisional success through data-driven insights and strategy. As the DCIS Data Strategy Manager, you will lead efforts to organize, oversee and optimize data processes that support key initiatives and insights across In-Flight Service, Onboard Services and Flight Operations. The Manager is expected to lead a team that leverages data strategy, analytics and engineering to inform platform strategy, optimize performance and deliver actionable insights to key stakeholders. In supporting the frontline, the data and platform strategy should elevate the employee experience, simplify internal workflows and empower frontline teams to serve our customers. This role requires strategic thinking, cross-functional collaboration and the ability to lead a team to execute data solutions that meet business goals. The ideal candidate will have a mix of leadership expertise, technical acumen and a proven ability to transform data into actionable insights.

Summary of Responsibilities:

Lead and develop a team of data SMEs and product owners with varying experience levels Implement and evolve data strategy roadmap to support DCIS and cross-divisional initiatives Oversee the development and maintenance of dashboards, Salesforce native reports, and ETL processes to ensure data reliability and accessibility Collaborate with internal stakeholders to understand data needs, prioritize projects, and deliver solutions aligned with business objectives Manage and mentor a team of data professionals, fostering growth and technical excellence Drive adoption of best practices in data governance, reporting, and visualization Serve as a strategic partner to IT and other divisional teams, advocating for business needs and ensuring alignment on data priorities Provide regular updates and insights to leadership through status reports, presentations, and ad-hoc analyses Support decision-making by delivering clear, actionable insights from complex data sets Build relationships across divisions to promote transparency and collaboration on shared data initiatives

BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with generous company contributions up to 9% Paid time off including vacation, holidays, paid personal time, maternity and parental leave Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Domestic and International space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies Recognition rewards and awards through the platform Unstoppable Together Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

WHAT YOU NEED TO SUCCEED

(MINIMUM

QUALIFICATIONS

) 5+ years of experience in leadership roles with a focus on data strategy, analytics, or related fields Demonstrated ability to lead teams, manage projects, and prioritize workloads effectively Strong technical skills in data management and analysis, with experience in tools such as

SAS, ETL

processes, and data visualization platforms (Tableau, Power BI, etc.) Experience with Salesforce reporting and dashboards Proven ability to translate business needs into technical requirements and data solutions Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels Creative problem-solving skills and a proactive approach to driving continuous improvement Organized and detail-oriented with a focus on delivering measurable outcomes A commitment to fostering a diverse, inclusive, and safety-conscious workplace Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States.

WHAT WILL GIVE YOU A COMPETITIVE EDGE

(PREFERRED

QUALIFICATIONS

) Bachelor’s (or higher) degree in Data Science, Business, Economics, Technology, or related fields Leader with experience in developing and implementing technology strategies for Commercial or Operational divisions Familiarity with Agile and/or Kanban methodologies Airline industry or operational data experience is a plus Hands-on experience working with cross-divisional teams to implement technology strategies