College Information Center Coordinator Position Available In Jackson, North Carolina

Statement of Primary PurposeTo serve as the main contact and information source for SCC callers, visitors, staff/faculty, and students.

ClassificationService Support, full-time, non-exemptEssential Functions and Responsibilities

• Greet guests and visitors and provide information in a professional manner
• Respond to requests for information including directions to classes, meetings, and offices; distribute tabloids, catalogs, and applications for admission, and job announcements
• Assist Business Office with special accounting and human resources projects
• Answer incoming telephone calls and operate switchboard directing calls to the appropriate department
• Monitor website chat program and assist customers with questionsEvents and Facility Use
• Coordinate event scheduling for internal and external events held on campus
• Manage facility use reservations
• Maintain college events calendar and ensure information is readily available to inquirers
• Process incoming requests and secures signatures
• Calculate Facility Use rate. Provide parking information, create and mail invoices for third party users
• Coordinate set-up with Audio/Visual staff, to include additional events equipment
• Coordinate with Facilities for setup/breakdown/clean-up workorders, etc.

Fleet Management

• Coordinate reservation calendar for college vehicle use. Serve as a point of departure and return for vehicle keys and fuel credit cards. Ensure accurate mileage use, maintenance logs, and invoicing
• Process monthly credit card statements with mileage totals for all departments
• Maintain college vehicle maintenance log. Schedule appropriate repairs, maintenance, and annual safety inspections for all fleet vehicles
• Obtain Employee Drivers License information and submit to SCCs Insurance Company
• Review drivers quarterly and send list of accurate and current employees to Assistant Comptroller and Insurance Company
• Issue PIN Numbers to drivers for use with fuel card. Tabulate mileage use and budgetary needs
• Approve invoices and route to Business Office for paymentRental Cars
• Reserve rental vehicles for staff per travel policy. Log rentals for Accounts Payable at time of reservation
• Distribute confirmation paperwork and fuel card for travel; collect and file fuel receipts
• Send calendar reminders for fuel card pick-up
• Analyze and verify Enterprise rental statements, dispute overbilling, approve invoices, log and submit to Business Office for paymentKey Issuance
• Electronic Keys
• Obtain approval for electronic key cards via OnBase
• Data Entry in DNA Fusion Program for all electronic swipe cards
• Issue electronic key cards for all faculty and staff (including PSTC, JCEC and Swain
• Secure signature at issuance and file hardcopy
• Deactivate upon separation of service
• Track issue and deactivation actions in spreadsheet
• Traditional Keys
• Obtain approval for traditional keys via OnBase
• Issue keys to all faculty and staff (including PSTC, JCEC, Swain, and Bookstore
• Secure signatures at issuance and file hardcopy
• Contact departing employees to remind to turn in keys
• Collaborate with HR Department to retrieve keys upon separation of service
• Track issue and retrieval actions in spreadsheetFacilitiesResponsible for making sure the doors are scheduled correctly to be locked/unlocked through dnaFusion for all campuses/facilities.

Serve as a point of contact to dispatch campu