Director – Information Systems Management Position Available In Mecklenburg, North Carolina

Director – Information Systems Management 3.2 3.2 out of 5 stars 5301 77 Center Dr, Charlotte, NC 28217 Director –

Information Systems Management Location:

Charlotte, North Carolina (Preferred)

Reports To:

Chief Operating Officer About Conterra Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Fiber driven. People powered. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart. As we continue to expand our business, we are looking for talented people with a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. Position Summary Design, plan and lead initiatives to improve corporate-wide business processes and systems, in collaboration with management in all functional areas. Provide high-quality information and transactional support to Conterra’s business operations while creating and enhancing a strong internal control environment. Responsible for working closely with stakeholders to drive initiatives that improve the efficiency and effectiveness of Conterra’s financial, business, and internal control processes. Manage Conterra’s systems and applications, providing high level database management, software analysis and user support to ensure the systems are adequate, functional and in line with business requirements. Key Responsibilities Define and manage the implementation of business processes and system improvements that reflect strategic priorities, accountability, compliance, information quality, efficiency, and sustainability across all departments. Drive the strategic direction for the Company’s systems and applications structure and design. Recommend solutions and develop business systems that anticipate the future direction of the business, its drivers and technology strategies. Identify, develop, deploy and maintain all relevant tools and systems that ensure data integrity and support automation and business process improvements. Lead systems integration goals and strategies from a comprehensive systems and data strategy perspective. Manage the integration of all new acquisitions, business ventures and alliances into Conterra’s systems environments. Provide guidance to peers and senior management to ensure that improvements to policies, processes, and systems conform to business requirements. Provide long-range planning for systems replacement, enhancement or integration as well as periodic systems module upgrades or replacements. Present plans, progress and results of program initiatives to senior management in a clear and concise manner. Develop statements of work and negotiate contracts for outsourced consulting services. Provide/coordinate staff training on all systems for new and existing employees. Respond to system support calls logged through the IT Helpdesk, keeping relevant parties informed of progress. Document system configuration and modifications. Qualifications Bachelor’s degree in Computer Science, Information Systems or Business Administration with a minimum of 10 years of experience in implementation, application and maintenance of systems; or equivalent education and years of experience. Highly effective oral and written communicator, with the ability to translate complex technical concepts into user-friendly language. Familiarity with Salesforce.com, SQL, BSS/OSS and other major applications. Understanding of process-mapping and Business Intelligence tools, such as Power BI and Tableau. Logical and analytical thinker, with a keen attention to detail and creative problem-solving skills. Highly motivated and self-directed. Strong leadership and management skills. Team player with an enthusiastic and collaborative approach. Professional attitude and demeanor. Ability to effectively prioritize and execute tasks with multiple priorities in a timely and efficient manner. What We Offer Core values that embody teamwork, integrity, and excellence A super talented team who values hard work, success, and fun 🙂 Work/Life Balance Premium health benefits (medical, dental, vision, flex spending, etc.) Flexible and generous PTO schedule + paid Holiday schedule 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.