Police Support Technician Position Available In Mecklenburg, North Carolina

Police Support Technician City of Charlotte – 3.9 Charlotte, NC Job Details Full-time $23.00 – $31.40 an hour 1 day ago Qualifications Word processing Writing skills High school diploma or GED Dispatching Entry level

Full Job Description Date Opened:

Friday, May 23, 2025 12:00

AM Close Date:

Tuesday, June 03, 2025 12:00

AM Department:

Charlotte-Mecklenburg Police Department Salary:

$23.00 – $31.40 Commensurate with Experience SUMMARY The Police Support Technician requires detailed responsible work in maintaining accurate records of both paper and electronic format. This position is a twenty-four hours per day, seven days per week position with rotating days off and holiday work, requiring skills necessary to create, enter and code accurate information into a variety of computer data bases to include the National Crime Information Center (NCIC) and the State of North Carolina’s Department of Criminal Information (DCI) system. This position requires non-traditional work hours including nights, weekends, and holidays.

Major Duties and Responsibilities:

Creating / entering / coding accurate information into a variety of computer data bases: National Crime Information Center (NCIC) State of North Carolina Department of Criminal Information (DCI) system Input data / file numbers / new or updated information / document information codes into computer systems to support document & information retrieval Perform general office activities Sort or classify information according to guidelines Answer questions about records or files Keep records of materials filed or removed using logbooks / computers & generate computerized reports Find / retrieve / make copies of information from files in response to requests & deliver information to authorized users Place materials into storage receptacles according to classification & identification information Eliminate outdated or unnecessary materials destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements Perform periodic inspections of materials or files to ensure correct placement / legibility / proper condition Display & practice a positive / customer service-oriented attitude Review correspondence for format & typographical accuracy / assemble the information into a prescribed form Performs other duties as assigned

Minimum Qualifications:

High School Graduate or equivalent U.

S Citizen Preferred Qualifications:

Police communications dispatching experience

Knowledge, Skills, and Abilities:

Ability to communicate effectively, orally and in writing Ability to establish effective working relationships with other employees and members of the public Ability to multi-task between two or more activities or sources of information Ability to respond independently and quickly Ability to maintain confidentiality of records information Ability to demonstrate and maintain good judgement Ability to accurately evaluate information and situations/ make appropriate decisions based on information Ability to adapt to changing technologies and learn functionality of new equipment and systems. Skill in administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology Knowledge of principles and processes for providing customer and personal services

ADA and Other Requirements:

Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time. Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks. Ability to see, hear, and communicate information effectively

Sensory Requirements:

Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data. Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain. Comprehend written information in work-related documents. Ability to hear, understand, and distinguish speech.

Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions, moderate exposure to environmental conditions, and frequent exposure to computer screens, files and phone.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email . The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email , call 704-962-6168, or visit us in person at 700 4th St., Charlotte, NC 28202 .

BENEFITS

The City of Charlotte provides a comprehensive benefits package to all employees. The City of Charlotte is a drug and alcohol-free workplace.