Applications Analyst II – GIS – GMCD Position Available In Collier, Florida

Applications Analyst

II – GIS – GMCD


Salary $74,543.00 Annually Location Naples, FL Job Type Full Time, Regular Job Number 09402 Department Growth Management Community Development Division Operations & Regulatory Management Opening Date 05/02/2025 Closing Date 5/15/2025 11:59 PM Eastern

DESCRIPTION

Job Summary Analyzes, develops, programs, implements, and maintains software solutions and related systems designed to increase productivity, workflow, capabilities, efficiency and effectiveness of an assigned business unit’s programs, services and administration. Work involves meeting with users/customers, analyzing and defining system needs; developing software programs and applications; and implementing, documenting and maintaining applications and associated systems. Work also involves performing project management for assigned applications projects. Provides complex professional and technical support to an assigned business unit. Serves as a lead analyst. Essential Functions

• Serves as the primary divisional or departmental system configuration team leader during the implementation and maintenance of assigned technical systems.
• Completes the logical set-up and programming of the system to properly follow departmental workflows, allowing the system to maximize the amount of automated business processes and decisions and increasing a department’s productivity.
• Oversees testing of all system functions and system revisions; schedules and tracks the results of all system testing; conducts initial analysis of the nature and ownership of system and process errors; maintains error database and follows each item through to resolution; analyzes testing results and makes system improvement recommendations to management; provides statistical analysis of system issues for management and vendor considerations.

• Provides support for technical systems and software solutions for departmental/divisional information system programs and applications, which may include Internet-based applications, business applications developed in-house, and/or applications purchased from vendors; performs work involving all facets of new and existing applications, which includes development through programming, installation, maintenance, troubleshooting and upgrades/modifications.

• Defines requirements, develops specifications and documents processes for new software applications and modifications to existing software; meets with users/customers to define user needs; analyzes business functions and work processes; determines technical needs; identifies system compatibility and capacity issues; identifies hardware and other equipment needed to support programs.
• Designs, writes and tests new software applications and/or modifications/upgrades which meet identified needs; prepares and maintains system/program documentation; tests prototype applications and works through operational problems; installs and configures software/applications, establishes user access levels, system security protocols.
• Provides training and assistance to users; responds to user demands, questions and requests for assistance.
• Troubleshoots assigned programs/applications; resolves software application, operating system and network issues that prevent clients from accessing and utilizing information technology; initiates and participates in system upgrades.
• Performs project management duties for assigned software/applications projects; identifies project scope, milestones and sequence of project steps/actions; creates and maintains project deadlines; and documents and communicates project status; prepares reports on project schedules and status and submits to management.
• Designs, develops, tests and maintains databases for assigned applications; designs database structure and defines database environment; assists Database Administrator with monitoring database performance; ensures data integrity; and manages data transfers, migrations, conversions and/or connections.
• Changes the configuration of information systems in accordance with direction/modeling associated with/driven by business processes; fully tests changed performance of system and the impact on the remainder of the systems, documenting configuration changes in accordance with BCC IT standards for documenting process flows; communicates and coordinates changes with impacted business units as needed.

• In the case that supervisory functions are assigned: Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.

ADDITIONAL FUNCTIONS

• On-call work is a requirement of this position.
• Assists with hardware installation, configuring and maintenance.
• Performs special projects as assigned.
• Performs other related duties as required. Minimum Qualifications
• Bachelor’s degree required.
• Two (2) years of related experience; experience should be directly related to assigned business unit’s technical systems and programs.
• Candidates without a related degree should possess an additional four (4) years of related experience.
• Fingerprinting required.