Director of Infrastructure Position Available In Miami-Dade, Florida

Director of Infrastructure Zonestra Technology LLc Miami, FL Job Details Contract Estimated:

$98.2K – $136K a year 21 hours ago Qualifications Networking PCI 3 years IT infrastructure Computer networking Security Senior level

Leadership SD-WAN Full Job Description Role Director of Infrastructure Location:

Miami/Seattle Duration:

w2

Job Description:

Responsibilities Leads a team of Senior Architects and Infrastructure/Platform Engineers to evaluate current and future projects, establishing internal prioritization to execute in alignment with brand priorities. Drives the architecture decisioning for the Brands’ Contact Center technology, infrastructure, server and cloud strategies related to onboard and digital technologies including oversight of the data center facilities and technology stacks. Heavily influences design and architecture decisioning for commercial and shipboard networks, and Guest and Crew Internet. Demonstrates ability to create 3-5-year roadmaps while exercising flexibility when priorities change. Takes a collaborative cross-functional team approach when finalizing his or her infrastructure recommendations. Leads the process of providing subject matter guidance to other peers within the brands’ IT organization. Engages with stakeholders across corporate IT, shipboard teams, third-party vendors, and executive leadership to align technology strategies with operational goals. Collaborates closely with internal infrastructure, security, and application teams, as well as managed service providers, to ensure project alignment and service excellence. Drives strategic planning and decision-making meetings, representing brand priorities in multi-brand and enterprise-level discussions. Balances and reconciles competing needs across business units to ensure shared ownership of infrastructure and service outcomes. Ensures compliance with corporate security protocols, including PCI and data protection regulations, across both shore and fleet environments. Enforces secure architecture and infrastructure standards in collaboration with security and compliance teams. Guides infrastructure-related security practices and oversees secure asset configurations. Ensures service and support teams maintain adherence to regulatory and policy standards. Manages training and operational processes to reduce risk exposure and proactively address evolving security threats and compliance requirements. Owns capital and operational budgets, including oversight of multimillion-dollar infrastructure and operations expenditures. Responsible for financial planning and stewardship of technology investments across shore and fleet environments. Evaluates vendor contracts and optimizes technology spend to align with strategic and fiscal goals set by executive leadership. Ensures cost control and ROI through lifecycle management, cost/benefit analysis, and technology standardization. Makes budgetary decisions informed by technical feasibility, security considerations, and long-term sustainability. Performs other duties as assigned Requirements Minimum 5 years designing infrastructure and network solutions Minimum 3 years managing infrastructure security Knowledge of Contact Center technology and SD-WAN preferred however not required Minimum 5 years technology leadership of 4+ employees Minimum 5 years leading technology projects Minimum 15 years in a corporate technology environment Minimum 10 years combined infrastructure architecture, network security, and technical/service desk support Ability to travel 25-50% with shipboard travel likely

Job Type:

Contract Schedule:

Monday to

Friday Work Location:

Hybrid remote in Miami, FL 33134