IT Manager Position Available In DeKalb, Georgia

IT Manager Sprinter Health – 3.3 Atlanta, GA Job Details Full-time $120,000 – $160,000 a year 1 day ago Qualifications IT sourcing Software troubleshooting Mid-level Vulnerability management Figma Full Job Description About Sprinter Health Sprinter Health is rebuilding healthcare delivery from the ground up.

Our mission:

bring high-quality, preventive care to the people who need it most—directly in their homes. We started in 2021 with a bold idea: to untether care from the clinic using smart logistics, scalable clinical operations, and real-time data. In just a few years, we’ve: Served 100,000+ patients Grown 6x revenue in 2024 Expanded to cover 62%+ of the U.S. population Earned the trust of 6 of the 10 largest U.S. health plans Raised $125M+ from top-tier investors like a16z, General Catalyst, GV, and Accel The Role We’re hiring an IT Manager to help scale and support the technical foundation of our fast-growing, distributed workforce. This is a hands-on, high-impact role supporting both corporate and clinical teams across more than 400 employees nationwide. You’ll own endpoint management, IT operations, device logistics, and vendor tools—all with a strong lens on automation, security, and service excellence. What you’ll own: uD83DuDCF1 Endpoint & Device Management (30%) Manage the lifecycle of laptops, mobile devices, and medical kits across corporate and clinical staff Standardize MDM provisioning for nurse practitioner kits and field devices Automate device setup and tracking for new hires and remote contractors Own the process for secure equipment retrieval, reimaging, and redeployment Determine device standards across user groups (Engineering, Ops, Clinical, etc.) and drive upgrade cycles Oversee workstation maintenance, OS patching, and endpoint protection uD83DuDEE0️ IT Helpdesk & Operational Support (20%) Build internal IT support workflows with a focus on Slack-based requests Triage software access issues and bugs across tools like Zendesk and Five9 Coordinate onboarding and offboarding logistics with People Ops Maintain provisioning checklists and day-of support for critical hardware or software blockers Create intuitive setup guides and training videos for new devices uD83DuDD10 Security (15%) Implement and monitor endpoint protection and secure authentication systems Lead vulnerability management, device hardening, and patching Develop and maintain incident response playbooks (e.g., lost/stolen device protocols) Drive company-wide phishing simulations and staff security training ✅ Compliance (15%) Partner with Legal on HIPAA, SOC2, and BAA vendor compliance Maintain audit-readiness with clear access logs, device inventories, and written policies Support periodic internal and external security assessments uD83DuDCBC Software Procurement & Vendor Management (10%) Manage licenses and contracts for core software: Google Workspace, Slack, Zoom, Figma, etc. Negotiate renewals and evaluate cost-saving opportunities by eliminating unused tools Centralize vendor relationships across Product, Clinical, Ops, and Finance uD83DuDE91 Clinical Infrastructure Support (10%) Ensure reliable hardware setup for field-based clinicians and mobile teams Standardize kits for home-based visits (barcode scanners, printers, mobile hotspots) Monitor and troubleshoot field connectivity and wireless signal strength; provide continuous evaluation of best connectivity solutions Set baseline expectations and configurations for secure remote work setups Who are you? You’ve built out IT programs from the ground up—especially employee device management at high-growth startups You’ve managed IT infrastructure and device fleets at scale—ideally across distributed or hybrid teamsYou take pride in clean systems, documentation, and high standards of support You understand the stakes of keeping clinical operations running without disruption You’re proactive, solutions-oriented, and collaborative across technical and non-technical teams

Bonus:

You’ve supported HIPAA-compliant environments or healthcare technology orgs before Why Sprinter?

Mission-driven:

We serve patients who are often overlooked by the healthcare systemReal ownership: Autonomy to build systems that scale as we grow Speed & impact: Work in a startup environment with meaningful day-one responsibilities

Stability:

Strong business fundamentals and deep investor support Full Benefits + Equity This full-time role is remote, with the expectation that can visit the Atlanta office 1-2x per month. Priority will be given to folks based in the greater Atlanta Area. Only candidates in EST will be considered at this time. Sprinter Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.