Global Service Desk Lead – INTL – Austria Position Available In Fulton, Georgia

Job Description A client of Insight Global is seeking Service Desk Lead to execute daily tasks related to Incident Management, Request Management, and Service Desk processes, adhering to the provided documentation for guidance Must be located in Austria Must be able to speak German and English fluently

Salary Range:

74

• 84K Euros We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . The EEOC “Know Your Rights” Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review

Insight Global’s Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements

• Experience in a Service Management role or end-user support role in a fast paced industrial or manufacturing industry
• Practical knowledge of IT Service Management systems and processes, and the associated frameworks, e.g. ITIL or similar
• Hands on experience with Windows products (Windows 10 + 11, Active Directory) and Office (13,16,19 and O365)
• Knowledge of Backup & Restore Processes null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.