Manager NOC I Position Available In Essex, Massachusetts

Job Listing ID:

4290141

Job Title:

Manager NOC I Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

06/12/2025

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)

Job Summary:

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications

• quickly, securely, and effortlessly. Together, we are building a culture and company from the people up
• committed to teamwork, trust and transparency.

People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role A Network Operations Center (NOC) Manager is responsible for ensuring the efficient and effective operations of a customer network infrastructure. They oversee the team responsible for monitoring the customer network and troubleshoot any issues that arise. The Main Responsibilities Manage the day-to-day operations of the NOC team. Identify, diagnose, and resolve network issues. Collaborate with other departments and the customer to address network-related problems. Ensure that the network is highly available and meets requirements. Proactively monitor network performance and capacity, and plan for growth as needed. Develop and maintain NOC policies and procedures. Coach and mentor NOC staff on technical issues and professional development. What We Look For in a Candidate Bachelor’s degree in computer science, information technology or a related field. Five or more years’ experience in network operations center management. Strong technical knowledge of networking, security, and infrastructure technologies. Expertise in network monitoring tools and techniques. Excellent communication and team management skills. Ability to work under pressure and manage multiple priorities. Requires Public Trust suitability Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$82,969

• $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $87,117
• $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $91,266
• $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We’re able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about

Lumen’s:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html) Bonus Structure What to Expect Next Requisition #: 336342 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle rep…

Job Classification:

Network and Computer Systems Administrators Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A