IT Manager Position Available In St. Louis, Missouri

ArchKey Solutions Position Title:

IT Manager Location:

Fenton, MO, United States Department:

Business Services Category:

IT Description:

Description IT Manager This position is based out of our St. Louis, MO office. About ArchKey ArchKey is one of the nation’s largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We’re the POWER behind making the improbable possible. We’re electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We’re not just energizing infrastructure, we’re energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it’s an invitation to be part of a visionary journey, to grow with us as we scale. About the Position The IT Manager, reporting to the IT Director, is responsible for leading and managing the performance, workload, production, quality of work and schedules for an assigned information technology (IT) operations and service team to ensure it meets the expectations of the Company and its clients. This position ensures proper management and maintenance of assigned computer networks, operating systems, hardware, and software applications, with a keen focus on meeting customer requirements, in alignment with the Company and IT mission, vision, and values, and with all Company policies, procedures, key objectives, and regulations. Our Ideal Candidate Possess a strong technical background managing IT infrastructure and systems. Excellent problem-solving abilities and a proactive approach to technology issues. Can clearly translate technical needs to business leaders. Has a growth mindset and is always looking to continually learn and grow. Day in the Life Participates in strategic planning and business development activities for an assigned IT group. Provides day-to-day leadership and management in that group. Works to develop group efficiencies within the IT discipline and to align with other IT groups regarding standards and deliverables. Benchmarks with other business leaders to ensure consistent and best practice work standards, strategic goals and objectives, training, and policies and procedures are created and maintained for operations management. Establishes, trains, and maintains IT policies and processes. Directs and prioritizes departmental workload. Ensures productive, online systems access is always available across the assigned business group, and that systems downtime is extremely limited. Communicates effectively with key stakeholders to understand their technological needs and expectations. Provides regular updates on IT initiatives, projects, and performance metrics. Works with staff to identify opportunities for optimization of existing business processes through technology, develops strategies and plans to enhance customer services, improve user effectiveness, and foster innovation. Oversees systems development/ enhancements and the integration of new systems with existing systems. Teams with other managers to select, evaluate, implement, and maintain updated and refreshed technical solutions, quality hardware, software, and technology tools. Researches and implements continuous improvement initiatives and reviews all designs, code, and unit test plans where applicable. Implements effective IT project control by monitoring the progress of key applications and software releases, upgrades, conversions, and file maintenance, and provides status information as needed. Ensures customer satisfaction is provided with systems usage via a quality IT help desk and well-trained IT staff professionals, all providing timely and high-quality technical support services and problem-solving. Communicates regularly with leadership and all users of information services and systems. Represents the IT function at customer review meetings when appropriate. Provides high-quality information security and disaster recovery procedures and ensures compliance with all industry regulations and standards. Implements and enforces cybersecurity measures to protect the Company’s data and systems. Ensures all internal customers understand the appropriate procedures and policy accountabilities. Ensures the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades. Minimum Qualifications Bachelor’s degree or equivalent work experience in Computer Science, Information Technology or related field. Minimum 5-7 years of IT management and leadership experience, with a focus on business services, preferably within the construction industry in a multi-office environment. Minimum 3 years of experience directly managing people. Extensive experience working with current technologies, products, information security, confidential data, and disaster recovery policies, plans and procedures. Thorough knowledge of all aspects of information systems, network and technology design, maintenance, operations, and troubleshooting. Strong service orientation.. Extensive experience with project management leadership and practices, and the management of multiple concurrent projects. Thorough understanding of the project life cycle. Project management certification (e.g., PMP) is a plus. Highly effective verbal communicator and collaborator Strong business acumen and experience collaborating with senior leaders in a high-growth, process-oriented business setting. Proven aptitude for systems-related problem solving. Excellent business development, relationship building and client communication skills. In-depth knowledge of business applications, business processes and emerging technologies. Familiarity with relevant industry regulations and compliance standards. Superior listening, interpersonal, presentation, negotiation, influencing, collaboration, and conflict management skills for employee groups at all levels. Strong experience and skills in managing and championing organizational change Strong verbal and written communication and grammar skills, with the ability to clearly and concisely articulate ideas and concepts and the ability to build strong working teams, cultures, and relationships at all levels and cross functionally. Experience and skills to work closely with proprietary information and maintain confidentiality. Travel Occasional travel may be required. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Archkey.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer.#MO1-10 Equal employment opportunity, including veterans and individuals with disabilities. PI273603703