EHR Helpdesk Manager(2 days onsite, 3 days remote) Position Available In Durham, North Carolina
Tallo's Job Summary: The EHR Helpdesk Manager position, based in Durham, NC, offers a contract role with a pay range of $50-65 per hour. The job requires a Bachelor's degree in IT or related field, 5 years of IT support experience, 2 years in a supervisory role, and expertise in ticketing systems, Microsoft technologies, and remote desktop tools. Familiarity with clinical systems like Epic EHR is essential.
Job Description
EHR Helpdesk Manager(2 days onsite, 3 days remote) Snappyhires Durham, NC Job Details Contract $50 – $65 an hour 16 hours ago Qualifications Management Medication administration Computer Science Supervising experience Bachelor’s degree ITIL Remote access software IT support ServiceNow Epic Senior level 2 years Documentation review
Information Technology Full Job Description Required Skills & Knowledge:
Skills and Knowledge Bachelor’s degree in Information Technology, Computer Science, Healthcare IT, or related field; or an equivalent combination. 5 years in IT support 2 years in a supervisory or management role. Expert in ticketing systems (e.g., ServiceNow), Microsoft technologies, remote desktop tools, and incident management practices. Familiarity with modules like clinical documentation, orders, results review, medication administration, and patient registration. Knowledge of clinical processes and healthcare environments. Experience supporting Epic EHR and other clinical systems in a healthcare setting. Knowledge of ITIL framework and service management best practices.
Job Type:
Contract Pay:
$50.00 – $65.00 per hour
Schedule:
8 hour shift Application Question(s): What is your email? Ability to
Commute:
Durham, NC 27701 (Required) Ability to
Relocate:
Durham, NC 27701: Relocate before starting work (Required)
Work Location:
In person
