IT Systems Manager Position Available In Johnston, North Carolina

IT Systems Manager dataNet

IT – 3.3

Clayton, NC Job Details Full-time Estimated:

$51.7K – $64.2K a year 14 hours ago Qualifications Computer Science Software troubleshooting Mid-level Windows Administrative experience Bachelor’s degree Quality control ServiceNow IT 2 years Information Technology Full Job Description Our client, a known Pharmaceutical Company is seeking an IT System Manager who will play a pivotal role in overseeing systems throughout their lifecycle, ensuring effective project oversight and timely delivery of key outcomes. This position involves collaborating with stakeholders to ensure compliance with Client standards and relevant regulatory requirements, including Good Practice (GxP), financial regulations, and data protection guidelines. The IT System Manager will establish processes for system maintenance and operations while developing and executing IT validation documents and testing protocols focused on quality control (QC) to maintain system integrity. Responsibilities also include configuring applications, user groups, and access permissions to optimize system use, authoring Standard Operating Procedures (SOPs) to detail system configuration and management, and providing troubleshooting support to resolve issues, ensuring continuous operation and minimizing downtime. Physical requirements May move equipment and/or supplies weighing up to 33 pounds within the facility using various body positions

• May be required to work outside of regular business to support manufacturing
• May require the ability to work in loud noise environments with hearing protection Essential functions System Management
• Ensures system compliance with relevant internal SOPs & guidelines as well as external requirements (21CFR Part 11, Personal Data Protection, SARBOX, etc.)
• Reviews & maintains all IT CSV validation/system decommissioning documentation in accordance to regulatory & Client requirements
• Responsible for the system life cycle management & suggests inputs for the IT roadmap
• Documents operation & maintenance of the system (incident management, contract/SLA management, data integrity/retention/archive, continuity/recovery plans, and IT risk assessment)
• Performs system reviews to ensure basic IT controls are in place & in control to ensure compliance/security of the system
• Acts as a peer mentor providing reviews and input to documentation prepared by other team members
• Ensures appropriate testing (i.e., FAT, SAT, UAT, IQ, OQ, PQ, &/or GEP) is in place to ensure IT requirements are met
• Participates in root cause analysis for deviations within supported IT Systems to ensure effective corrective actions are identified & implemented
• Software management and validation activities for stand alone software packages
• Able to perform some IT troubleshooting of Windows and COTS software Documentation
• System documentation including operational manuals, system architecture, Servicenow entries & data flow completion
• Works with subject matter expert (SME) to ensure system documentation is compliant with local, corporate & regulatory regulations
• Documentation of system configuration baselines Security
• Approves appropriate access to new users & removes access as necessary
• Works with IT Security/SME to ensure controls are in place & documented Qualifications Bachelor’s Degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in the pharmaceutical industry Approximately 3 years of experience in IT validation Strong background in IT, with a preference for candidates who have a minimum of 2 years of IT experience or QC administrative experience Proven ability to work with quality control (QC) software Willingness to learn and adapt, with potential training available for the right candidate possessing validation experience.

Datanet IT is an Equal Opportunity Employer.