Manager of Information Technology Services 1, SG-27 Item#07015 Position Available In Albany, New York

Basics Schedule Location Job Specifics How to Apply Indicates whether if this vacancy posting is part of the

NY HELPS

Program. NY HELP No The agency in which the vacancy exists. Agency State Comptroller, Office of the The job title for the vacancy. Title Manager of Information Technology Services 1, SG-27 Item#07015 The job title for the vacancy. Occupational Category I.T. Engineering, Sciences The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit. Salary Grade 27 The collective bargaining unit to which this vacancy is assigned. Bargaining Unit PS&T – Professional, Scientific, and Technical (PEF) The minimum and maximum of the salary range for this vacancy. Salary Range From $106898 to $131665 Annually Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time This indicates the type of job, typically permanent, temporary, or provisional. ‘Provisional’ means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Contingent Permanent Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. ‘Competitive class’ indicates that the applicant must take and pass an appropriate civil service examination. ‘Non-competitive class’ indicates that the applicant’s qualifications will be evaluated without a civil service examination. ‘Exempt class’ indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. ‘Labor class’ requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Competitive Class Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 0% This provides information on the expected workweek. Workweek Mon-Fri The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time. Hours Per Week 37.5 Workday The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy’s shift can start. From 8 AM The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy’s shift can end. To 4 PM If checked, the agency allows flextime. Flextime allowed? No If checked, this vacancy includes mandatory overtime. Mandatory overtime? No If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? Yes If checked, this agency allows telecommuting for this position. Telecommuting allowed? Yes The county in which the vacancy is located. County Albany The street address where the vacancy is located. Street Address 110 State Street The city where the vacancy is located. City Albany The state where the vacancy is located (the default is New York). State NY The zip code where the vacancy is located. Zip Code 12236 The duties that the incumbent of the vacancy will be expected to perform. Duties Description

• This position resides on the Cross Dimensional in the bureau of PeopleSoft & Payment Applications within the Chief Information Office.
• Oversee, lead, and direct team members to provide support to both Chief Information Office (CIO) and Office of the State Comptroller (OSC) customers within New York State and Local Retirement System (NYSLRS), including the definition of work activities, allocation, and scheduling of resources, and assisting with the development of related schedules.
• Plan and allocate personnel and non-personnel assets/resources to accomplish productivity and quality goals including managing the schedule for implementation, identifying risks and mitigation strategies, and providing clear and effective communication to all stakeholders.
• Establish and maintain relevant controls and feedback systems to monitor the operation of the team.
• Monitor and report on work assigned to the team and its members.
• Plan, evaluate, maintain, and improve systems, procedures, and policies that enable and encourage optimum performance.
• Create new and ensure adherence to existing internal controls, standards, guidelines, policies, and procedures.
• Collaborate and actively participate with other CIO teams on problem resolution.
• Develop annual staffing/succession plans and foster growth opportunities.
• Review the CIO budget to ensure funding is accounted for and available for current and future initiatives.
• Identify risks and propose potential remediation solutions to CIO management and key stakeholders.
• Provide oversight of all related team contracts, assets, procurements, and maintenance renewals/agreements.
• Develop and/or periodically review and update disaster recovery plans.
• Provide oversight and direction to employees in accordance with the organization’s policies and procedures.
• Mentor supervisors’ utilization of evaluations and discussions to maintain organization alignment and prepare staff for advancement opportunities and business continuity.
• Assign work to supervisors, monitor project progress, review major initiatives, and make recommendations.
• Work with supervisors and other technical leaders to manage the team workplan and set priorities for projects undertaken by the team.
• Develop an employee-oriented culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Provide guidance and empower employees to take responsibility for their jobs and goals.
• Set expectations for accountability and regular feedback.
• Oversee and participate in employee lifecycle tasks such as interviewing, hiring, performance evaluations and plans, training, and mentoring.
• Address insufficient employee performance through counseling and seek disciplinary actions where appropriate.
• Maintain employee work schedules including assignments, staff scheduling, skills development, cross training, telecommuting, and overtime to ensure adequate coverage to complete team assignments.
• Communicate organization and team information through team meetings, one-on-one meetings, and other appropriate communication channels.
• Provide constructive, tactful, and objective feedback on issues, tasks, and observations.
• Communicate regularly with other team managers, CIO management, and other impacted stakeholders.
• Exercise discretion and confidentiality.
• Employ active listening and timely responses to customers, management, colleagues, and teams.

The minimum qualifications required for this vacancy. Minimum Qualifications You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 52.6 of the Civil Service Law.

Transfer Options:

For 52.6 transfer to a(n) Manager of Information Technology Services 1 (SG-27), you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-25 or above. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov) Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade. Additional comments regarding the vacancy. Additional Comments Knowledge, skills, and abilities:

• Demonstrated experience in the Leading Small Teams (more than 2 years to less than 5 years).
• Demonstrated experience in Project Management (1 year to less than 2 years) including, but not limited to: o

Project Scheduling:

Create and manage project schedule. o

Project Time Management:

Define activities, sequence activities, estimate task resources and duration and develop project schedule. o

Procurement Management:

Managing contracts, procurements, and vendors, including development of IFB and RFP and evaluation of proposals. oMS Project.

• Experience in technical writing (more than 2 years to less than 5 years) including, but not limited to: oEvaluation of written materials and specifications. oEvaluation of proposals and statements of work. oStandards and procedures, Service Level Agreements (SLAs), User Guides. oStatements of Work development.
• Demonstrated experience in Object Oriented Programming (any language) (more than 2 years to less than 5 years).
• Demonstrated experience in Structured Programming (any language) (more than 2 years to less than 5 years).
• Demonstrated experience in the Systems Development Life Cycle (SDLC).
• Demonstrated experience with recruitment and procurement activities.
• Demonstrated experience proactively addressing personnel issues and/or disciplinary actions.
• Demonstrated experience in emotional intelligence.
• Demonstrated experience in both written and verbal communication of information to stakeholders at all levels of the organization.
• Demonstrated organizational management skills performed in a team-oriented workplace.
• Outstanding interpersonal relationship building, employee coaching and development skills.
• Demonstrated experience with NYSLRS systems.

Telecommuting:

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation:

The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment:

The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications. OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance.

Our generous benefits package includes:

• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more Some positions may require additional credentials or a background check to verify your identity.

The name of the contact person for this vacancy. Name Kathy Shellhamer The telephone number to use for questions about this vacancy. Telephone (518)474-1924 The fax to use for this vacancy. Fax (518)486-6723 Email address for emailing applications, or to ask questions about this vacancy. Email Address Jobs@osc.ny.gov Address The street address of the contact for this vacancy. Street Office of the New York State Comptroller, Division of Human Resources 110 State Street, 12th Floor The city for the contact for this vacancy. City Albany The state of the contact for this vacancy (the default is New York). State NY The zip code for the contact for this vacancy. Zip Code 12236 Instructions for potential applicants. Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to https://www.osc.ny.gov/jobs/openings/manager-information-technology-services-1/062509 Reference Item #07015-KKS on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments. If you have questions about this vacancy, please contact this Division representative:

Division Contact:

Lisamarie Hitchcock Email Address:

CIO_HR@osc.ny.gov