IT Manager Position Available In New York, New York

IT Manager Tarter Krinsky & Drogin – 4.0 New York, NY Job Details Full-time $150,000 – $175,000 a year 9 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Microsoft Windows Server CAPM Network administration MCITP Vulnerability assessment Management Software troubleshooting PMP 5 years Software deployment Employment & labor law Windows Microsoft Office Supervising experience VoIP Project management Bachelor’s degree iManage Computer networking Telecommunication Intellectual property law Law office SAN IT VMware Senior level Leadership Communication skills Adobe Acrobat Microsoft Intune Active Directory Intune Bankruptcy Help desk Mobile devices VPN Full Job Description Who you are: You are a highly motivated self-starter looking to propel your career to the next level in a thriving and collegial professional environment.

Who we are:

Tarter Krinsky & Drogin LLP (TKD) is an entrepreneurial, growing, and highly supportive firm located in the heart of New York City. Our position as a mid-size firm promotes a work environment that fosters relationship building inside and outside of the office. We care about each other, our clients, the work we do, and the communities in which we live. It’s the kind of environment where every employee can develop into their best professional selves, where everyone’s contributions matter, and where each employee makes a real difference right from the start. TKD is a place to challenge, share ideas, and contribute your ideas and skills as part of an exceptional team. Each day holds an opportunity to make a real impact.

What the role entails:

TKD is seeking an Information Technology Manager who, under the direction of the Associate Director of IT, will be responsible for managing the law firm’s IT infrastructure, ensuring that advanced technologies are effectively integrated into the firm’s operations to support legal services, client needs, and business objectives. The role requires a combination of technical expertise, leadership, and strategic thinking to ensure that the firm’s IT systems are secure, efficient, and aligned with the legal industry’s regulatory and operational needs. The IT Manager must possess initiative and drive, have broad relevant technical knowledge with excellent management and project management capabilities, along with strong written and verbal communication and interpersonal skills. The ideal candidate will model a hands-on approach to management of IT Support Specialists and will collaborate closely with colleagues and vendors. Essential responsibilities include but are not limited to: IT Infrastructure Management Responsible for the day-to-day management and maintenance of the law firm’s IT infrastructure, including servers, networks, licensing, cloud services, workstations, laptops and mobile devices. Ensure seamless connectivity and secure access to data for all users, both in the office and remotely (via VPN, secure cloud services, etc.). Manage the implementation, monitoring, and troubleshooting of hardware and cloud software systems that support the Firm’s business operations such as legal document management, email communication, ISP, Microsoft Azure, Office 365 administration, Copitrak, etc. Support Associate IT Director on IT related projects such as facility expansion, construction and renovation projects. Technology Strategy & General Management Research and make recommendations to Associate Director of IT of new legal technologies and software solutions to improve productivity and efficiency in collaboration. Manage e-discovery and litigation hold requests. Assist in testing disaster recovery and business continuity plans to ensure effective responses times. Coordinate communications and support response during critical risk, slowdown, and outage scenarios. Ability to work effectively with co-workers in a team-oriented, collaborative environment. Ability to work after hours and off hours as needed. Stay up-to-date with legal technology regulations and compliance requirements specific to the law firm industry. Help Desk & Technical Support Be the escalation point for Help Desk Team and outside contractors to ensure timely and effective resolution of technical issues, including troubleshooting hardware/software issues, system errors, and network outages. Oversee team schedule for after hour and on-call support. Ensure a high level of customer service for end users, with quick resolutions to common problems and preventive support to minimize downtime. Vendor and Asset Management Ensure that software licensing, updates, and renewal deadlines are managed efficiently to avoid disruptions in service. Manage asset acquisition, inventory and disposition of hardware and software procurements including replacement cycle of systems. Cybersecurity & Data Protection Maintain and uphold approved data security protocols to protect sensitive client information, legal files, and firm data against cyber threats, breaches, and ransomware attacks. Ensure compliance with industry-specific regulations utilizing advanced technology and implementation of policies, procedures, and technical controls that adhere to relevant legal, regulatory, and ethical standards including reviewing and responding to monthly data security reports, user cybersecurity training completion stats, etc. Participate in regular security audits, vulnerability assessments, and penetration testing, and lead incident response efforts in case of breaches and remediation of findings. Staff Training & Development Provide ongoing training to help desk team on how to effectively use legal software tools, cybersecurity best practices, and other technological resources so they can provide direct user support. Help lawyers and staff stay informed about new technologies and innovations in the legal field, fostering a culture of technological literacy. Collaborate with Associate IT Director on ways to support career growth objectives for IT team.

Qualifications and skills:

Bachelor’s degree preferred 5-7 years of supervisory/manager experience with substantive hands-on involvement is required. Law Firm experience strongly preferred. Project Management (CAPM, PMP) and Technical Certifications (MCITP, VCP) are a plus. Extensive application support and technical knowledge of network, telecommunications, and Server.

PC operating systems including:

Microsoft desktop and server products, including Microsoft Desktop Operating Systems (Windows 10) and higher, Windows Server 2016 and higher, and Microsoft 365 MS Outlook E-mail software operating in Microsoft 365 cloud environment on client endpoints (PC/MAC/Mobile) Messaging security services such as Mimecast and Egress a plus PC imaging solutions and software deployment tools (InTune and others) Extensive knowledge of premise and cloud networking concepts and management tools to ensure uptime and systems access such as Auvik, firewall NMS and manufacturer tools iManage Cloud Document Management administration Working knowledge of Litera Desktop (Compare, Check and DocX Tools), Adobe Acrobat Professional/Kofax Power PDF and DocuSign digital signature solution Data Backup management with Veeam Working knowledge of VOIP and video conferencing platforms such as 8×8, Zoom, MS Teams, WebEx, and other platforms. Hosted eDiscovery platforms such as Relativity and Logikcull, litigation support review systems and e-discovery processing and productions Working Knowledge of VMWare virtualized environments, Storage area networks (SAN) and associated networking requirements Working knowledge of Mobile Devices, iPhones, Android devices, HP printers, and Mobile Device Management (MDM), Canon & Xerox Copier devices Network administration tasks related to Active Directory account management and Enterprise cloud integrations Expertise working with Help Desk ticketing solutions (such as FreshDesk) to manage metrics and IT departmental response expectations. This role is primarily an in-office position with potential for remote work one day per week. What you’ll love about us: We care about your professional and personal growth. Training and developing our team members are at the heart of everything we do. We are committed to cultivating development opportunities for you and helping you achieve your targeted career goals. The firm values your unique characteristics. We foster an inclusive and diverse environment where multiple perspectives are appreciated as we understand that our employees play an intricate role in the expansion and success of our firm. Compensation & benefits: The good faith base annual salary range for this position is a minimum $150,000 to a maximum of $175,000. The actual salary rate offered to candidates within that range will depend on a variety of factors, including without limitation, years of relevant experience, applicable education/certification(s), office location, and the candidate’s overall qualifications for the position as assessed by the Firm. Market and Firm factors are also considered. Our generous benefits package includes medical, dental, vision insurance; 401K, disability, life insurance, and Paid Time Off (PTO). More about the

Firm:

TKD is a pre-eminent full-service firm focused on serving middle-market and larger business clients. We provide high-quality personalized service based on our client’s goals. The strength of the firm lies not only in its experienced attorneys and congenial atmosphere but also in our holistic approach to law – serving businesses and individuals through commercial litigation, general corporate, real estate, construction-related matters, trust and estates, employment & labor law, as well as more specialized areas, including securities, not-for-profit and education, taxation, business-related immigration matters, international law, intellectual property, and bankruptcy, among others. Our lawyers have also garnered several prestigious recognitions for their contributions to the profession and their clients. We have been selected by Crain’s NY Business as a Best Places to Work in New York City and listed on the National Law Journal’s Hot List of the top 20 mid-sized firms in the nation. Many of our lawyers are ranked in Chambers USA and included among Best Lawyers and Super Lawyers. TKD values diversity and recognizes that it is an essential component of our culture and benefits our clients. We appreciate that having a diverse workforce contributes to both our success and the world at large. We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, age, sexual orientation, gender identity and expression, national origin, veteran status, or disability in relation to our recruiting, hiring, and promoting practices. TKD will not accept unsolicited resumes from search firms for this employment opportunity. All resumes submitted by search firms to any employee at TKD via mail, email, fax, the Internet, or in any other form and/or method without a valid written search agreement in place will be deemed the sole property of

TKD. TKD

will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.