Assistant Director of Information Technology Position Available In Onondaga, New York
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Job Description
Description Assistant Director of Information Technology The Assistant Director of IT Services plays a strategic leadership role in managing complex IT systems and delivering high-level user support. This position ensures the effective deployment of hardware/software, oversees user setup, and maintains reliable technical support across the organization. The role emphasizes leadership, strategic planning, and operational excellence to enhance departmental efficiency. Key Responsibilities 20% – Team Leadership & Development Lead and mentor IT staff, fostering a respectful and collaborative work environment. Promote communication, enforce best practices, and support professional growth. Represent the Executive Director when needed. 20% – OS & Software Management Oversee Mac OSX and Windows systems organization-wide. Manage software deployment, updates, and user account security. Ensure cross-departmental proficiency with Microsoft and Adobe suites. 20% – Remote Admin & Helpdesk Oversight Lead remote administration using tools like Apple Remote Desktop and Windows Remote Desktop. Supervise helpdesk operations, ensuring timely resolution of technical issues and high user satisfaction. 20% – System Deployment & Strategy Direct planning and execution of system deployments. Oversee hardware/software installation and user onboarding, aligning with IT policies and long-term goals. 10% – Resource & Facility Management Manage IT resources and equipment allocation. Oversee workspace logistics and maintain printers and multifunction devices to meet organizational standards. 10% – Network & Scripting Oversight Provide oversight for network interface configuration on workstations and servers. Support scripting and automation to improve efficiency and reliability. Qualifications Bachelor’s degree in Engineering or equivalent technical experience. Minimum 3 years of production experience. Strong technical knowledge of studio and field production operations. Familiarity with media distribution (social media, streaming) preferred. Technical Expertise Proficient in Mac and PC imaging/deployment technologies. Knowledge of Storage Area Network (SAN) systems. Experience with studio equipment is a plus. Strong team-building and project management skills. Requirements Desktop deployment, Firewall deployment, Software System, Mac OS X, Microsoft Windows, Remote Desktop Support, Network Infrastructure, SAN – Storage Area Network, Desktop Imaging, Jamf Pro Technology Doesn’t Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .