Enterprise Operations Management Support – (714) Position Available In Sumter, South Carolina

Enterprise Operations Management Support – (714) Share this job as a link in your status update to LinkedIn. Job Title Enterprise Operations Management Support Location Sumter, SC 29150 US (Primary) Job Type Full-time Education Master’s Degree Career Level Experienced (Non-Manager) Category Information Technology Job Description EPS Corporation is seeking a skilled and experienced professional for the position ofEnterprise Operations Management Support. This position requires expertise in IT operations and services management, with a focus on Unix/Linux systems, firewalls, and overall enterprise infrastructure. The ideal candidate will have extensive experience managing complex IT environments and supporting enterprise-level operations, while working in a highly secure and mission-critical environment.

Key Responsibilities:

+ Provide comprehensive operations management support for enterprise IT services, ensuring optimal performance and reliability of systems and infrastructure. + Oversee day-to-day IT operations, including system monitoring, troubleshooting, and proactive maintenance to ensure continuous availability and security. + Support and manage IT services related to Unix/Linux environments, firewalls, and other enterprise technologies. + Work closely with cross-functional teams to deliver operational excellence, ensuring timely issue resolution and system uptime. + Develop and maintain documentation for IT operations processes, procedures, and workflows. + Implement and manage best practices for IT operations, including change management, incident management, and configuration management. + Provide technical expertise and guidance on IT infrastructure, system management, and security protocols. + Assist in managing IT service delivery and performance, ensuring compliance with internal policies and external regulations. + Continuously assess and improve operational efficiency through process optimization and automation.

Requirements Qualifications:

+

Security Clearance:

Must possess aTop Secretclearance withSCI eligibility. +

Certifications:

+ VCTA (VMware Certified Technical Associate) + CCNP (Cisco Certified Network Professional) + ITIL Foundation Certification +

Education:

+ B.S. in a related field (e.g., Computer Science, Information Technology, Network Engineering) OR + 7+ years of relevant experience in enterprise IT operations and services management. +

Experience:

+ Minimum of 5 years of relevant experience OR + 7+ years of experience in IT operations/services management, supporting enterprise-level infrastructure. + Strong experience with Unix/Linux operating systems and firewalls (configuration and management). + Extensive background in IT services management, including change and incident management.

Additional Skills:

+ Deep understanding of IT operations, service management, and systems administration. + Experience in managing and troubleshooting enterprise IT infrastructure, including Unix/Linux and firewall systems. + Strong communication and interpersonal skills, capable of collaborating with internal and external teams. + Ability to work in a high-pressure, mission-driven environment with complex technical challenges. + Experience with ITIL-based service management practices and methodologies. Familiarity with automation tools for system management and optimization Desired Skills/Other Considerations EPS Corporation is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. Type of Security Clearance Required TS/SCI