Manager, IT Clinical Systems Position Available In Davidson, Tennessee

Manager, IT Clinical Systems 2.9 2.9 out of 5 stars 1610 54th Avenue North, Nashville, TN 37209

Description:

We are seeking a proactive and knowledgeable IT Clinical Systems Manager to oversee the planning, implementation, and support of clinical applications and systems across our healthcare organization. This role will serve as a critical liaison between clinical operations, IT, and third-party vendors to ensure our technology supports efficient, compliant, and high-quality patient care. The ideal candidate has hands-on experience with EHR/EMR systems, strong project management skills, and a deep understanding of clinical workflows and healthcare regulatory requirements. Key Responsibilities Oversee the daily operations, maintenance, and optimization of all clinical applications, including EHR/EMR, practice management, scheduling, e-prescribing, and patient portals. Serve as the primary point of contact for clinical software vendors; manage vendor relationships, SLAs, and product roadmaps. Coordinate system upgrades, new module rollouts, and integrations with third-party systems (e.g., labs, imaging, billing). Partner with clinical leadership, providers, and end users to gather requirements, troubleshoot issues, and ensure systems meet clinical and operational needs. Translate clinical workflows into system configurations or enhancements that improve usability and efficiency. Lead or support onboarding, training, and ongoing education efforts for clinical system users. Develop and maintain documentation, user guides, and FAQs for clinical applications. Monitor support ticket trends and implement process or system changes to reduce recurring issues. Lead clinical system implementation and enhancement projects from planning through go-live, ensuring milestones, timelines, and budgets are met. Work cross-functionally with IT, Compliance, and Operations teams to support organizational initiatives. Ensure systems and workflows align with HIPAA and other regulatory standards. Collaborate with the Information Security team to enforce data security and access controls within clinical systems.

Requirements:

5+ years of experience managing clinical applications, preferably in ambulatory, multisite, or specialty care settings. Strong knowledge of EHR/EMR systems (e.g., Epic, eClinicalWorks, Athenahealth, NextGen, etc.). Familiarity with healthcare operations, clinical documentation, and regulatory requirements (HIPAA, HITECH, etc.). Excellent communication, organizational, and stakeholder management skills. Proven ability to lead projects and work collaboratively across departments.