IT Tech Project Mgr II Position Available In Richland, South Carolina

Description & Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

Salary Range:

This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. What We Provide in Return for Your Commitment to Our Mission We offer a vast array of benefits to help support the whole you, including:

Remote Work:

We are a remote-first company. Almost all positions receive the flexibility of working from home.

Generous Time Off:

Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.

Comprehensive Benefits Package:

Our benefits package includes medical, dental, vision, and pet insurance; a 401(k)-matching program; company-paid life insurance and short and long-term disability coverage; and more.

Supportive Services:

Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardship.

JOB SUMMARY

The IT Technical Project Manager is responsible for planning, monitoring, and managing assigned technical projects. These projects encompass a wide range of initiatives such as building, enhancing, and maintaining software, updating systems and infrastructure, adopting third party solutions, and integrating with internal and external systems. This role will work closely with Technical Product Management, Product Designers, development teams, testing teams, and other IT teams and stakeholders to ensure projects are well defined, communicated, and executed efficiently. Technical Project Managers also facilitate risk identification and risk mitigation planning, change management, and program management to ensure all technical projects and programs are aligned, managed, and delivered successfully.

ESSENTIAL DUTIES & RESPONSIBILITIES

Works with cross-functional teams to identify and document a project plan (from design through delivery) including identifying tasks/actions, resources, roles and responsibilities, deliverables, milestones, timelines, dependencies, stakeholders, and risk and risk mitigation. Works with IT teams to ensure adequate resource availability and allocation for projects. Identifies inter-team and inter-project dependencies and aligns project timelines and milestones. Monitors, documents, and communicates project status, progression, and spend against the project plan to appropriate teams, leadership, and stakeholders. Identifies, communicates, and facilitates resolution to project issues, escalations, and realized risks.

Owns technical project change process:

including documenting, communicating, and managing change requests, coordinating the identification and selection of change options and/or next steps with anticipated impacts and facilitating change selections and approvals. Supports IT resource planning and resource allocation across projects and activities. Supports roadmap planning as project experts to ensure roadmaps are feasible and within risk tolerance. Participates in IT Team project activities and may take on leadership roles such as serving as scrum master, conducting post-project retrospectives, and documenting process improvement recommendations.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS

Bachelor’s degree in business, technical, or administration field or the equivalent combination of education, training, or work experience. PMP certification is a plus. At least two years of experience in project management or program management for technical projects (note: project management experience within another role is acceptable). Proficiency in project planning software.

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES

Extensive knowledge of project management standards, processes, procedures and guidelines. Knowledge of the industry project management best practices. Knowledge of various types of IT project methodologies and life cycles (e.g., agile, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation) and the correct project application Knowledge of standards relevant to the software industry (e.g., ISO, CMM, Six Sigma). Knowledge of workers compensation industry preferred. Knowledge of company’s products and services preferred. Experience with Azure DevOps. Demonstrated skill in managing project budgets and timelines. Skill in the use of negotiation techniques to reach agreement when there are widely differing viewpoints. Excellent analysis, problem-solving, team, conflict management and time management skills. Excellent verbal and written communication skills. Ability to interact effectively with executive level clients. Ability to set clear expectations, manage team performance and build high morale among team members. Ability to maintain confidentiality and carry out assignments that are sensitive in nature. Ability to work in an environment that aligns with the company’s diversity, equity, inclusion and belonging standards. Ability to work both independently and in a teamenvironment. Demonstrate our core values of Think Big, Go Fast, Deliver Awe, and Win Together.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT

This position will be performed in the colleague’s home. Work-from-home requirements include the colleague’s ability to set up computer equipment within their home office. This job is primarily sedentary and may involve repetitive motions; thecolleaguemust be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously. The colleague must be ableto discern text displayed on a monitor, input data into specific fields using a keyboard, andadjustfocus to distances of up to three feet. The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that require speed or productivity. The colleague must be able to manage moderate to significant mental stress as a result because of, but not limited to, a dynamic and heavy workload. Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.

LEVELS WITHIN JOB FAMILY

(IF

APPLICABLE

): IT Technical Project Manager II Intermediate professional role. Will be expected to own small to mid-sized projects and support larger initiatives including being responsible identifying, documenting, and tracking all project tasks, dependencies, responsibilities, risks, and deliverables. Responsible for holding teams accountable for deliverables, escalations when things veer off plan, and facilitating decisions to continue (or not) programs. Typically requires at least two years of experience in similar roles. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.