IT Dry Dock Project Manager Position Available In Miami-Dade, Florida

Job ID10983
Location
Miami, FL
Full/Part TimeFull-Time
Regular/TemporaryRegular Responsibilities

JOB SUMMARY

The IT Dry Dock Project Manager is responsible for the planning, coordination, execution, and delivery of all IT-related scopes within NCLH’s Dry Dock initiatives across the fleet. This role ensures successful implementation of infrastructure upgrades, network enhancements, security systems, and all technology requirements associated with ship refurbishment, within budget and schedule constraints. The Project Manager will collaborate with shipboard and shoreside teams, vendors, and cross-functional departments to deliver on-time, high-quality IT solutions that support vessel readiness and guest experience. Deliver efficient and effective solutions requested by our stakeholders, capitalizing on project management methodologies, adhering to security and architecture standards, and delivering the best solutions that meet business requirements.

DUTIES & RESPONSIBILITIES

Lead and manage IT deliverables for all scheduled Dry Dock projects across NCLH’s fleet (NCL, Oceania Cruises, Regent Seven Seas Cruises)
Develop detailed project plans, budgets, timelines, and resource allocations specific to the IT scope of each Dry Dock
Serve as the primary liaison between IT, Business Stakeholders, Shipboard Leadership, and third-party vendors for Dry Dock planning and execution
Capture and Manage scope/requirements from Business Stakeholders that will require IT support to completion
Coordinate the procurement and installation of network and server hardware driven by business requirements
Track risks, issues, and change requests; escalate appropriately to ensure timely resolution and alignment with IT and shipboard operations
Ensure compliance with IT security and governance standards, including cybersecurity requirements and asset tracking
Perform onsite inspections at dry docks to ensure quality adherence/assurance of work concluded
Maintain documentation and pre/post-implementation reviews to capture lessons learned and drive process improvements for future Dry Docks
Perform other job-related functions as assigned.

QUALIFICATIONS DEGREE TYPE

Bachelor’s Degree FIELD(S)

OF STUDY

Information Technology, Project Management, Engineering, or related field required

EXPERIENCE

Minimum 2 years of experience in project management or related role. Experience within the cruise, hospitality, or maritime industry with involvement in large-scale refurbishment, construction, or Dry Dock initiatives preferred.

COMPETENCIES/SKILLS

Ability to make strong, effective, sound, and independent decisions and logical judgment to assure timely completion of projects and resolutions
Ability to manage multiple projects in a high-pressure, deadline-driven environment
Strong written and oral communication skills
Proficiency in project management tools (e.g., Smartsheet, MS Project, Jira)
Ability to travel internationally and domestically for extended periods of time

CERTIFICATIONS/LICENSES

PMP certification preferred.