Senior Services Manager – Digital Project Management Position Available In Fulton, Georgia

• Job Description Summary
• GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses.

With focus, GE Vernova is accelerating the path to more reliablale, affordable and sustainable energy, while helping our customer power economies and deliver the electricity that is vital to health, safety, security and improved quality of life. The Senior Services Manager provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. This role influences approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

• Job Description
• Roles and Responsibilities
• + Plan and implement software deployment projects at various customer work sites in the US and abroad, including the activities of staff and subcontractors + Manage the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations + Primary customer contact for the duration of each project.

May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate + Proactively provide customers with product and services information and project updates + Identify opportunities for customers to get the best value out of GEV software + Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets + Manage a network of resources (including contractors) in support of project execution + Identify opportunities to expand the project in ways that bring value to our customer and satisfy our profitability requirements. Negotiate change orders with the customers + Take part in the writing of reports that describe the results of a project + Participate in the development of proposals for projects + Ensure that delivered products and services achieve highest quality and performance levels + Professionally represent GEV during all customer communications

• Required Qualifications
• + Bachelor’s Degree with 10+ years of experience or High School Diploma with 12+ years of experience + At least 10 years of experience in an engineering or project management position with responsibility for large scale IT projects + Must be willing to travel