Commercial Digital Capabilities Lead Delivery Coordinator Position Available In Mecklenburg, North Carolina

About this role: Wells Fargo is seeking a Lead Digital Product Manager to join the Commercial Digital Capabilities team. This individual will lead delivery activities within a product area, partnering & collaborating across multiple product teams, bringing together Product, Design, and Technology teams and develop synergy through requirements, communicate timelines, escalations, and updates to deliver value to stakeholders. The individual will be able to quickly build relationships and understand impacts, dependencies, and risks to support multiple product & scrum teams effectively. They must have an agile mindset with the ability to coach, assist, and support product and scrum teams to mature into self-sustainable product teams. Help us build a better Wells Fargo. It all begins with you! For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com In this role, you will:

Product Lifecycle Management:

Coordinate the entire product delivery lifecycle, from development to launch, ensuring all operational processes align with business goals and customer needs.

Product Management:

Demonstrate understanding of product or platform focus area, key initiatives, and capabilities to provide necessary support

Process Optimization:

Continuously analyze and improve product processes to drive efficiency, reduce operational bottlenecks, and enhance area performance

Cross-Functional Collaboration:

Work closely with product managers, engineering, compliance, risk management, and customer service teams to streamline communication, resolve operational issues, and ensure successful product delivery

Effective Planning:

Facilitate and orchestrate ARTs. Ensure alignment, prioritization, and value delivery across teams through annual and quarterly planning. Coordinate PI planning and execution, communicate effectively with stakeholders, and escalate impediments appropriately

Risk Management:

Identify and document key dependencies and gain commitments with supporting teams. Identify risks, define mitigation strategies, and gain alignment with partner teams. Understand testing strategy, manage defects per outlined defect management process for pre and postproduction validation. Understand enterprise policies, comply with banking regulations, partner with LRCC (Legal, Risk, Compliance & Controls)

Data Analysis and Reporting:

Use data to monitor product performance, identify trends, and provide actionable insights to key stakeholders. Develop KPIs and regular reports to track progress and inform decision-making to support product, platform, and team health

Product Readiness:

Oversee the implementation of product support processes with readiness teams, ensuring that customer service teams are well-equipped to address customer inquiries and issues. Actively manage release readiness activities, track shifts and impacts and communicate effectively outward

Change Management:

Manage product changes, ensuring clear communication and seamless integration across all teams. Partner with teams to sync delivery calendars and socialize needs for potential regression testing across other areas. Comply with internal change management processes and track compliance

Vendor Management:

Collaborate with third-party vendors and partners to ensure their services align with the bank’s product objectives and operational standards.

Required Qualifications:

5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

5+ years of experience in product operations, product management, or a related field, preferably in the banking or financial services industryStrong understanding of digital banking products and servicesProven ability to optimize processes and drive operational efficiency with IT partners and key business stake holdersStrong analytical skills with the ability to use data to make informed decisionsExcellent communication and interpersonal skills for cross-functional collaborationExperience working with regulatory compliance in a financial institutionProblem-solving skills with a proactive and detail-oriented approachProject management skills with a focus on delivering results5+ years with the following: Confluence, JIRA, SharePoint (or similar)Advanced PPT & Excel skillsExcellent verbal and written communication skills at all levelsBasic knowledge or understanding of the following: Servers, APIs, CDNs, Browsers, Operating Systems, JavaScript/HTML/CSS, etc.

Advanced degree (MBA or equivalent) is a plus

Job Expectations:

Not eligible for visa sponsorshipThis opportunity provides a hybrid work schedule at one of the posted locations:150 E 42nd, New Yor, NY 10017333 Market St San Francisco, CA 94105401 S Tryon Charlotte, NC 282022700 S Price Rd, Chandler, AZ 8528611601 N Black Canyon Hwy, Phoenix, AZ 85029Salary Range for

NYC & SF

$115,900

• $206,100 USDPay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.$96,600.00
• $206,100.00Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits
• Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursement

Posting End Date:

13 May 2025

• Job posting may come down early due to volume of applicants.

We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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