General or Assistant Manager Application Position Available In New Hanover, North Carolina

General or Assistant Manager Application 3.4 3.4 out of 5 stars Wilmington, NC Bojangles is hiring general and assistant managers is many locations!!! General manager requires 3-5 years of management experience, while the assistant manager position requires only 1 year of management experience. More info is listed below on both jobs.

ASSISTANT MANAGER JOB RESPONSIBILITIES

Maintains highest personal hygiene and professional appearance at all times while holding both Team Members and Management to the Bojangles standard. Creates long-term goals and action plans for QSC. Ultimately responsible for the QSC level of the store at all times. Responsible for all facilities management, store equipment, including calibrations, repairs, preventive maintenance, and energy conservation. Can manage opening/transition/closing shifts without supervision. Maintains holding times, service speed, raw and finished product quality, cleanliness and sanitation. Supervises preparation and positioning of people, equipment, and products for each shift. Resolves customer complaints with respect and care. Supervises delivery of raw products. Follows up on maintenance person during shift. Shows an ability to confidently perform and train all Team Member functions. SALES Creates long-term store objectives and action plans for sales. Executes local store marketing activities and extensions of company promotions. Defines trading area, competitors, and traffic generators. Responsible for store implementation of new products and procedures. Displays correct and accurate POP materials. Communicates sales building ideas with Marketing Department. Follows up on procedures that support market promotions. PROFIT Projects annual sales and profit plan. Responsible for holding line items within budget. Checks store period reports for accuracy. Reconciles period P & L with accounting. Ensures all security procedures are followed. Controls labor, waste, and cash. PEOPLE Responsible for staffing of Team Members and development of Shift Leaders. Assists in management recruitment. Evaluates potential manager candidates from Team Members. Executes in store recruitment programs. Interviews, hires, and trains Team Members. Responsible for the retention of Team Members and management. Ensures that labor laws are enforced. Responsible for support of overall Management and Team Member development programs. Ensures that employee benefits are properly administered. Conducts performance reviews with GM on Shift Managers and Team Members. Sets goals for development of Shift Managers and Team Members. Personally trains Shift Managers and Team. Handles corrective action and/or terminations according to company policy. Helps conduct Management Team and Team Member meetings.

ADMINISTRATION

Assists in conducting performance reviews. Shows an understanding of Hot Schedules and uses the tool to write both crew and manager’s schedules. Assist in maintaining all employee personnel files (POC’s up to date, etc.). Helps General Manager with completion all store reports. Assumes responsibility for following proper store-wide safe and cash procedures including balancing registers, writing bank deposits, maintaining cash logs, and auditing finances when necessary. Utilizes computerized build-to and is in charge of ordering. Utilizes bin prediction level charts.

Completes all MIC paperwork. Completes weekly inventories. Lists invoices on MRR. Maintains store safety checklists. Completes all required logs. Completes daily, midweek, and weekly inventories. Complies with all policies and procedures as directed in Security/Loss Prevention Guide and Human Resources Guide.

PROMOTIONAL OPPORTUNITIES

This position will be used to determine candidates for the position of General Manager.

Requirements:

Must be able to work a 10 hour shift five times a week. (50 Hour Work Week) Must be able to run, open, and close shifts without supervision. Develop people. All training in unit. Interview and select people. Employee performance reviews. Complete weekly reports. Must have completed Bojangles’ required classes before promotion. Must pass Field Exam with 90% or better. Must be Servsafe® certified or complete Servsafe® Class within first 6 months of employment. Must be able to lift up to 25lbs. Must be 18 years of age or older. Must have valid driver’s license. Must have one year management experience. QSR preferred.

GENERAL MANAGER JOB RESPONSIBILITIES

Always maintains highest personal and professional appearance. Assumes responsibility for the store-wide adherence to Bojangles uniform and grooming standards. Creates long-term goals and action plans for QSC. Ultimately responsible for the QSC level of the store always. Responsible for all facilities management, store equipment, including calibrations, repairs, preventive maintenance, and energy conservation. Responsible for staffing of Team Members and development of Shift Leaders. Assists in management recruitment. Evaluates potential manager candidates from Team Members. Executes in store recruitment programs. Interviews, hires, and trains Team Members and Managers. Responsible for the retention of Team Members and Management. Ensures that labor laws are enforced. Responsible for the overall Management and Team Member development programs. Ensures that employee benefits are properly administered. Conducts performance reviews with AD on Managers and Team Members. Sets goals for development of Shift Managers and Team Members. Handles corrective action and/or terminations according to company policy. Helps conduct Management Team and Team Member meetings.

ADMINISTRATION

Assumes responsibility for following proper store-wide safe and cash procedures including balancing registers, writing bank deposits, maintaining cash logs, and auditing finances when necessary. Plans, schedules, and approves performance reviews. Insures timely and thorough processing of all insurance claims. Shows an understanding of Hot Schedules and utilizes the tool to write effective crew and manager’s schedules with a focus on labor control and customer experience. Responsible for all employee personnel files. Helps complete all store reports. Responsible for safe contents. Creates and utilizes a computerized build-to and is in charge of ordering. Utilizes bin prediction level charts. Completes all Management paperwork. Completes documentation and updates in store personnel files. Completes weekly inventories. Maintains store safety checklists. Completes all required logs. Completes daily, midweek, and weekly inventories. Complies with all policies and procedures as directed in Security/Loss Prevention Guide and Human Resources Guide.

Requirements:

Must be able to work a 10 hour shift five times a week (50 Hour Work Week) Must be able to run, open, and close shifts without supervision. Responsible for selection and development of all store employees including interviewing, training, and employee performance reviews. Complete weekly reports. Must have completed Bojangles’ required classes before promotion. Must pass Field Exam with 90% or better. Must be Servsafe® certified or complete Servsafe® Class within first 6 months of employment. Must be able to lift up to 25lbs. Must be 18 years of age or older. Must have valid driver’s license. Must have 3-5 years management experience. QSR preferred.