Applications Specialist Position Available In Surry, North Carolina

Applications Specialist 2.9 2.9 out of 5 stars 112 Church St Ste 101, Elkin, NC 28621 Join Our Business Systems (IT) Team at Prism! The Applications Specialist plays a key role in supporting the Business Systems Department by ensuring business-critical applications are optimized, troubleshooting issues, managing user access, and driving improvements to enhance operational efficiency across systems and workflows. A Day in the Life of a Applications Specialist Professional Ensure accordance with data integrity standards and confidentiality protocols across all application-related processes; effectively communicate these standards to team members to promote consistent, secure practices. Serve as the primary point of contact for application-related issues, including troubleshooting functionality, connectivity, and user access problems; communicate clearly and professionally with senior leadership, technical teams, and end users to ensure timely resolution. Support application-driven tasks, technical projects, and administrative processes as assigned by senior management; contribute to cross-functional initiatives by providing organized, timely execution of responsibilities. Oversee and coordinate team tasks related to applications and data systems, including conducting data analysis, managing system queries, identifying outdated or inaccurate information, and supporting documentation and approval processes for department workflows. Ensure applications used in remote environments (e.g., RDP) are configured properly, optimized for performance, and aligned with end-user workflows; coordinate with IT to manage updates or changes as needed. Lead and support the setup, configuration, and ongoing maintenance of Electronic Medical Record (EMR) systems, including user account management, access provisioning, password resets, and updates related to staff changes (e.g., terminations, role transitions, relocations). Provide responsive and thorough application support to users across multiple locations, managing software-related issues, documenting solutions, and supporting interdepartmental requests with strong follow-through and attention to detail. Design and deliver ongoing training and education for users to promote proper use of applications and reduce recurring issues; create clear documentation and reference materials to improve user experience and system efficiency. Monitor and manage cybersecurity, data integrity, and backup processes for applications; ensure systems align with internal standards and help maintain business continuity through regular checks and communication with relevant teams. Proactively report any system outages, recurring application issues, or user platform disruptions to your direct supervisor; ensure thorough documentation and communication to support timely intervention and escalation. Maintain professionalism and integrity in handling sensitive information, including user credentials and profile data; ensure all actions align with privacy, security, and compliance standards. Exhibit a proactive and solutions-oriented attitude toward new application tools, updates, and process improvements; take ownership of assigned responsibilities and contribute to scalable, user-friendly technology adoption across the organization. Comply with all company policies related to technology use, security, and employment practices. Adheres to company policies and procedures regarding employment, safety, and compliance, and report any concerns of non-compliance in any area to your manager immediately. Perform other related duties as required and assigned by the Senior Applications Manager.

Education and Qualifications:

High School Education Required Associates Degree or higher; concentration in Technology discipline(s). Experience with setup, repair, and maintaining networks; knowledge and experience with remote work environments; VoIP phone management systems; Accuracy and attention to detail Ability to handle fast paced environment and multi task Working knowledge of Microsoft Office applications including Outlook, Excel, Word, and Access Good communication skills, both verbal and written Benefits Health, Dental, Vision, Life, Disability, 401K, Company Paid Holidays, Paid Time Off, Education Assistance Program, Community Involvement, Employee Engagement Opportunities.

Hours Full-time:

Monday-Friday, 8:00am-5:00pm Location Elkin, NC – this position will be onsite Are you ready to elevate your career and make a meaningful impact? If you’re passionate about driving results, thriving under pressure, and contributing to a mission-driven organization, we invite you to become part of Prism’s dynamic team. Join us for a rewarding and impactful career where your expertise will make a difference every day! At Prism, we’re not just a company; we’re a team dedicated to making a difference for our patients, our partners, and our employees. and discover how a job at Prism can become the career of your dreams.