Enterprise Applications Manager – ERP Systems Position Available In Wake, North Carolina

Shape the Future of Digital Government in RaleighAre you a strategic, forward-thinking IT leader ready to contribute to a major ERP transformation and modernize enterprise services for one of the fastest-growing cities in the U.S.? If you’re energized by solving complex challenges, leading high-impact teams, and making government more responsive through technologythis opportunity is for you.

TheCity of Raleigh Information Technology Department is seeking anEnterprise Applications Manager to lead and evolve the systems that power Human Resources, Finance, and Budget services for over5,000 employees. Youll manage a high-performing team, collaborate with City leaders, and play a pivotal role in enterprise platform modernization, including a forthcoming citywide ERP transition.

If you are ready to take on a transformative leadership role and build the digital backbone for Raleighs future, we want to hear from you!

About You:

A successful candidate for this role is a strategic IT leader skilled at managing enterprise applications, ERP systems, and technical teams. They build strong relationships with executive stakeholders and business units, ensuring projects like ERP modernization succeed. With experience in ITIL practices, vendor management, and project leadership, they deliver reliable, scalable solutions aligned with the Citys technology strategy.

About Us:

Why the City of Raleigh? The Information Technology Department is at the forefront of the Citys innovation efforts. Recognized for groundbreaking initiatives that enhance civic engagement, the department proudly hold awards that showcase our commitment to serving our community with the most recent including

• 2024 Recipient of Smart 20 Award, Smart Cities“`{=html}“
• 2024 Smart Cities of North America Award, IDC Government Insights
• 2024

Climate Action:

Land Use and Equity Award, Raleigh Environmental Awards

• 2024 Civic Interaction and Public Trust Award, Tyler Technologies, Inc
• 2024 Enterprise GIS Award, ESRI
• 2024 City Information Technology Enterprise Infrastructure and Operations division awarded the Best of North Carolina Technology Award, North Carolina Digital Government
• 2025 Bloomberg Philanthropies What Works Cities certification
• Silver Level.

Join an award-winning municipal IT department known for innovation and service excellence. Thrive in a hybrid work model that balances flexibility with collaboration. Influence strategic technology investments that enhance city services and operational efficiency. Work in a culture that values leadership, teamwork, transparency, and continuous improvement.## Duties and Responsibilities

• Lead and Deliver Enterprise Solutions“`{=html}“
• Lead a team of 7 IT staffand matrix manage 5 functional team memberssupporting critical enterprise applications.
• Supervise team operations including hiring, performance evaluations, and work assignments.
• Define strategic roadmaps for platforms such as PeopleSoft, SAP SuccessFactors, and other systems that support HR, Finance, and Budget operations.
• Design and maintain technical architecture aligned with broader City IT strategy.
• Ensure compliance with ITIL practicesand support the maturity of request, demand, and incident processes.“`{=html}“
• Contribute to Major Modernization Projects
• Serve as a key contributorto the Citys multi-year ERP selection and implementation initiative, working alongside executives, managers, technical leads, and external partners.
• Help guide the development of an RFP, vendor selection, and long-term transition to a modern ERP platform.
• Collaborate on other strategic initiatives including:
• Launch of a new Agenda and Meeting Management platform
• Development of a data inventory and dashboard baselinefor your portfolio
• Collaborate Across the City
• Build strong, trust-based relationships with internal stakeholders, especially in HR, Finance, Budget, and executive leadership.
• Partner with IT divisions and business units to deliver reliable, scalable technical solutions.
• Communicate clearly with both technical and non-technical audiences, presenting strategies, roadmaps, and updates
• Drive Performance and Results
• Partner with project management, ensuring schedules, milestones, and deliverables are met.
• Manage vendor partnerships and application contracts to ensure service quality and strategic alignment.
• Lead technical and business-focused meetings and drive consensus-based solutions.

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Typical QualificationsEducation and Experience:

Bachelor’s degree in information technology or directly related field, six years of professional experience involving enterprise-wide strategic technology planning and infrastructure management and two years of supervisory experienceORAn equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Preferred Qualifications

• Bachelors degree in Computer Science, Information Systems/Technology, or a related field
• 2+ years of leadership experience managing IT technical teams
• Familiarity with PeopleSoft, SAP SuccessFactors, or other major ERP platforms (e.g., Oracle, Workday, Infor, Microsoft Dynamics
• Experience working with public sector or municipal technology environments
• Strong understanding of ERP best practices, lifecycle management, and cross-functional implementations