Unified Communications (UC) Engineer Position Available In Madison, Alabama

Unified Communications (UC) Engineer
Unified Communications (UC) Engineer

Location:

Redstone Arsenal, Alabama

Clearance:

Secret

Description:

HigherEchelon is seeking UC Engineer to provide engineering support for the management, configuration, installation, and maintenance of a state-of-the-art UC/VTC network for AMC. This role ensures the stability and reliability of global collaborative services.
This position is contingent upon contract award.

Job Responsibilities:

Manage, configure, and maintain UC/VTC infrastructure, including Cisco Meeting Servers and Video Communication Servers. Provide solutions to complex problems and top-level support for h.323 and SIP systems. Evaluate and apply security updates and patches to mitigate vulnerabilities. Assist with RMF accreditation documentation and internal dial plan management. Work with system vendors for advanced troubleshooting and RMA processing.

Required Skills:

In-depth knowledge of UC/VTC systems and protocols (h.323, SIP). Experience with Cisco Meeting Servers, Video Communication Servers, and Multipoint Control Units. Strong troubleshooting and problem-solving skills. Familiarity with DoD security requirements and STIGs. Must have a Secret security clearance

Desired Skills:

Experience with virtualization technologies (e.g., VMware, Hyper-V). Knowledge of VoIP protocols (e.g., SIP, H.323). Familiarity with telepresence management suites (e.g., Cisco TelePresence). Experience with network monitoring tools (e.g., SolarWinds, Wireshark).

Education and Experience:

Bachelor’s degree in computer engineering, Telecommunications, or related field. Minimum 5 years of experience in UC/VTC engineering. Certifications such as Cisco Certified Network Professional (CCNP) or Certified Technology Specialist (CTS) are preferred.
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About HigherEchelon, Inc.
HigherEchelon, Inc. (HE) is a service-disabled veteran owned small business (SDVOSB) with offerings in Engineering, Gaming, Human Capital, Enterprise Technology and Cyber Solutions. HigherEchelon aims to be the premier trusted partner in organizational excellence and achieves this through sustained investment in talent and the employee experience. HigherEchelon puts the employee first to better serve customer needs and sustain excellence. HigherEchelon offers competitive full-time benefits including paid vacation and holidays, 401(k) matching, full health/dental/vision coverage, plus much more. For on-site and remote employees, flexible work schedules are offered when authorized.
By joining our team, you are choosing to embark on a journey towards excellence as a valued team member and trusted partner. We appreciate your inquiry and look forward to discussing the opportunity further.

EOE/Minorities/Females/Veterans/Disabled:

HigherEchelon, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. HigherEchelon, Inc. participates in E-Verify
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

90832636

Position Id:

006Qr00000Ngr9EIAR