CISCO Voice Engineer Position Available In Hillsborough, Florida

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Company:
Strategic Staffing Solutions
Salary:
JobFull-timeOnsite

Job Description

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. “Beware of scams. S3 never asks for money during its onboarding process.”

Job Title:
CISCO Voice Engineer Contract:

12+

Months On Site Location:

Tampa, FL Job ref# 240572

Responsibilities:
Defining Configuration Specifications and Business Analysis Requirements:

Collaborate with stakeholders to understand collaboration technology needs. Define configuration specifications collaboration systems. Gather business analysis requirements to align solutions with organizational goals.

System Management and Optimization:

Configuration, maintenance, and optimization of collaboration systems. Plan and execute MAC requests related to collaboration systems.

Quality Assurance:

Perform quality assurance checks on collaboration systems and processes. Ensure collaboration systems meet performance standards and user expectations.

Technical Troubleshooting:

Investigate, troubleshoot and remediate collaboration systems issues. Provide recommendations to the team for improvements.

Contractor Management:

Coordinate with contracted companies for collaboration system upgrades, patching and ongoing support. Ensure timely project execution and adherence to quality standards.

System Experience:

Cisco CUCM VoIP System Cisco PCCE (Contact Center System) Cisco Cube Cisco Video Conference systems Managed via Control Hub Microsoft Teams meetings

Requirements and Skills:

Proven experience in managing Cisco collaboration and Contact Center technologies. Strong troubleshooting skills and ability to handle complex issues. Dial plan and call flow/routing management Project management experience for successful system implementations. Vendor management experience. Excellent communication and collaboration skills.

Core Competencies:

Takes ownership and acts with integrity. Drives operational excellence for customers. Builds strong, collaborative relationships. Cultivates innovation and embraces change. Thinks strategically and exercises sound judgment.

Preferred Certifications:

Associate/Intermediate level: Microsoft 365

Certified:
Teams Administrator Associate Microsoft Certified:

Teams Support Engineer Specialty

  • Certifications | Microsoft Learn SIP Training and SSCA® Certification
  • SSVVP™ Voice and Video over IP training and certification (thesipschool.com) Certification | BICSI
  • Installer & Technician, DCDC Professional/Expert/Advanced level: Microsoft 365
Certified:

Teams Voice Engineer Expert SIP Training and SSCA® Certification

  • SSCA® ‘Elite’ SIP training and SIP Certification (thesipschool.com) Certification | BICSI
  • RTPM, RCDD CCNP Collaboration
  • Training & Certifications
  • Cisco CCIE Collaboration Certification and Training
  • Training & Certifications
  • Cisco

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