Fiber NOC Position Available In Miami-Dade, Florida
Tallo's Job Summary: Responsible for coordinating and managing network maintenance events, minimizing customer impact and ensuring timely service restoration. Key responsibilities include coordinating maintenance, analyzing alarms, and serving as a point of contact for Change Management issues. Requirements include 3-5 years of telecom experience, knowledge of SONET, IP, Layer 2, WDM, and strong communication skills. Preferred qualifications include 2-4 years of service provider experience and certifications such as CCNA, CCNP, ITIL, or Network+.
Job Description
Change Management Analyst Summary:
Responsible for coordinating and managing network maintenance events to minimize customer impact and ensure timely service restoration.
Key Responsibilities:
Coordinate internal/vendor maintenance and approvals Perform impact/conflict analysis and customer notifications Support field technicians via remote troubleshooting Analyze alarms from NMS logs Serve as point of contact for Change Management issues Validate and maintain network records
Requirements:
3-5 years of telecom experience Knowledge of SONET, IP, Layer 2, WDM, OTDR Familiar with tools like Netcracker, OSP Insight, NMS Strong communication, organizational, and multitasking skills Customer-focused with attention to detail
Preferred:
2-4 years service provider experience
Certifications:
CCNA, CCNP, ITIL, Network+ Experience with Cisco, Juniper, BGP, IPv6,
MRV Education:
High School Diploma or GED required
