Cloud PC Admin Position Available In Fulton, Georgia
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Job Description
LG CNS Cloud PC Admin Work Environment:
Onsite (New Jersey Office), occasional travel may be required.
Language Requirement:
MUST BE A BILINGUAL
( KOREAN / ENGLISH ) The Cloud PC admin will be responsible for supporting the cloud infrastructure of LG Electronics. This role will also be responsible for project-based tasks, project coordination, project management, and vendor management. The ideal candidate will have excellent communication skills, the ability to work on projects (as well as daily operations), and a solid understanding of enterprise systems as well as basic knowledge of network to support the day-to-day environment.
Responsibility:
Manage MS Azure cloud environment in accordance with company security guidelines Support day-to-day activities of our clients related to Azure VDI, O365 and general IT issues Troubleshoot Windows-based laptops, wired/wireless LAN, mobile phones, and other IT devices Configuration, maintenance, and optimization of the Office 365 suite within the organization Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive measures Provide all level of technical supports for the customers Coordinate with HQ for company-wide projects Manage ITS helpdesk team and evaluate performance Develop daily, weekly, and monthly reports on ITS helpdesk team’s productivity Documentation All other duties assigned
Minimum Qualifications:
Related bachelor’s degree; or 3~4 years related experience and/or training; or equivalent combination of education and experience 3~4 years of experience in enterprise helpdesk environment or Information Technology Strong troubleshooting methodology is required Individual must possess a broad knowledge of enterprise equipment Knowledge in Enterprise AD environment Experience in Microsoft Azure VDI, Microsoft O365 suite Great communication and presentation skill and must be a team player The position will require occasional traveling and after-hours support in case of urgent issues Fluent in
Korean/English Preferred Qualifications:
Microsoft Certified Professional (MCP) CompTIA Security+ CCNA Proficient knowledge and understanding of MS Office and other standard software Proficient knowledge and understanding of MS Azure and M365 Understanding of Active Directory and Windows-based infrastructure
Benefits Comprehensive Health Care Coverage:
Top-tier health plans covered at 100% by company (Medical, Dental, Vision, Prescription, Life and Disability) Generous Time-off Policy which grows with tenure Competitive 401(k) match Phone Bill Reimbursement
