Platinum Specialist Position Available In Fulton, Georgia

Platinum Specialist Platinum Specialist
locations
Duluth, GA
time type
Full time
posted on
Posted 12 Days Ago
job requisition id
R-217:042025
Join Our Team
In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.
About this Position
The Platinum Specialist is responsible for partnering with assigned Top Producers from our Sales Force to assist them in growing their business from the perspective of Home Office processing and knowledge transfer. Their primary role will be to act as the primary liaison between the individual and the Home Office to resolve issues, expedite processing, minimize and/or avoid processing delays and answer all Insurance-related questions. Must also be proactive in reviewing their statistics and helping them stay focused on company targets. They must be strong in managing relationships, take ownership of issues and be results-oriented. They will also work closely with management to make recommendations to improve the Field’s experience overall with the Home Office. This is a

Hybrid Position :

3 days in office

Work Hours:

10:00 AM – 7:00 PM

Salary:

$52k English only $57k for Bilingual (Spanish)
Responsibilities & Qualifications

KNOWLEDGE, SKILLS AND ABILITIES

Hybrid Position:

3 days in Office (Hours 10am – 7pm)
Life License required or obtained within 90 days of hire
Knowledge of Insurance Operations
Excellent writing, presentation, and communication skills
Excellent problem solving/analysis skills
Excellent interpersonal skills
Ability to manage multiple priorities and prioritize appropriately
Ability to quickly and efficiently adapt to changes in procedures or policies
Able to perform assigned tasks within the specified time frames and meet quality expectations
Able to work with various key personnel and management in order to better serve the Top Producers
Bilingual (Spanish) a plus
Essential Functions
Develop and maintain relationships with Top Producer Members
Consistently excel in service expectations
Provide support to the members in all aspects of Life Operations, including Compensation and Licensing
Act as an advocate for the members’ cause
Work independently with little direction
Acts as an Subject Matter Expert in all areas of Life Insurance Operations
Answers telephone and email inquiries
Research and problem-solve issues
Represent unit in staff meetings for improvement opportunities and processing gaps
#Dice
#LI-SH1
FLSA status:
This position is exempt (not eligible for overtime pay):
No

Our Benefits:

Day one health, dental, and vision insurance
401(k) Plan with competitive employer match
Vacation, sick, holiday and volunteer time off
Life and disability insurance
Flexible Spending Account & Health Savings Account
Professional development
Tuition reimbursement
Company-sponsored social and philanthropy events
It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.
At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Join Our Team
Our Company headquarters is located in Duluth, GA. The 367,000-square-foot building houses employees who provide first-class support to our sales force as they build their business and serve clients.
Our Benefits
Day one health, dental, and vision insurance
401(k) Plan with competitive employer match
Vacation, sick, holiday and volunteer time off
Life and disability insurance
Flexible Savings Account & Health Savings Account
Professional development
Tuition reimbursement
Company-sponsored social and philanthropy events