Specialist, EDI Technology Position Available In Kennebec, Maine
Tallo's Job Summary: The Specialist, EDI Technology role at Lincoln Financial involves problem-solving EDI issues, tracking system defects/enhancements, and collaborating with IT. Responsibilities include UAT for system updates, understanding file mapping/coding logic, and promoting organizational initiatives. The ideal candidate will have strong knowledge of EDI, Java, SQL, and LFG Admin systems, as well as excellent communication skills and a focus on customer satisfaction.
Job Description
Specialist, EDI Technology at Lincoln Financial in
Augusta, Maine, United States Job Description Alternate Locations:
Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Omaha, NE (Nebraska); US All Regions; Work from
Home Work Arrangement:
Hybrid Preferred :
Preferred employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 74589 The Role at a Glance As a Specialist, EDI Technology, you will perform and deliver on routine assignments while simultaneously leveraging and applying knowledge of Electronic Data Interchange (EDI). You will be responsible for problem solving, mapping, submitting
SFTP/JIRA/GIS
requests and other EDI related activities as assigned. You will develop and strengthen relationships with internal/external customers and be an advocate on behalf of the customer by identifying opportunities for positive change. What you’ll be doing + Problem solves EDI issues, engaging IT when necessary. + Track and analyze system defects and enhancements. + UAT for system updates/enhancements as needed + Understand File mapping & coding logic for rule creation + Maintains knowledge on current and emerging developments/trends for EDI, assess the impact, and collaborates with management to incorporate new trends and developments in current and future solutions. + Promotes and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility. + Performs and delivers on routine assignments/projects while simultaneously leveraging and applying knowledge of EDI. + Identifies and communicates to management process improvements that reduce workloads or improve quality for EDI. + Application of critical thinking skills to analyze issues and supports driving resolution of escalated issues. + Familiar with JAVA and SQL coding + Working knowledge of LFG Admin systems (Ardis, Converge, etc.) + Acts as product expert, relationship builder, service advocate, and problem solver to ensure customer’s expectations are met or exceeded via proactive situational analysis and problem resolution with a high priority to customer satisfaction. + Communicates effectively with management, team, and advisors. + Evaluates team work loads and service levels to ensure tasks are prioritized and completed in a timely manner. + Shares technical knowledge with existing team members. + Carries out duties in compliance
