Network Analyst I – INTERNAL to Dept of Public Safety Position Available In Catawba, North Carolina

Network Analyst

I – INTERNAL

to Dept of Public Safety 
Salary $67,900.00 – $74,548.00 Annually Location Catawba County, NC Job Type Permanent Full-Time Job Number 25-05942 Department Dept of Public Safety Division State Highway Patrol Opening Date 05/07/2025 Closing Date 5/14/2025 5:00 PM Eastern Job Class Title Network Analyst I Position Number 60091348 Section

TSU VIPER

– West Salary Grade

DT07 DESCRIPTION

BENEFITS
QUESTIONS
Description of Work Are you looking to advance your career within the North Carolina Department of Public Safety? Consider applying for this Network Analyst I position with the State Highway Patrol. This is an

INTERNAL POSTING

open ONLY to current the NC Department of Public Safety’s current employees and eligible RIF candidates. The Network Analyst I is an integral position within the State Highway Patrol – Technical Services Unit (TSU) and is responsible for maintaining network design, health, management, connectivity and services for the VIPER radio communications network. This network is a mission critical public safety asset that requires 24/7 availability and reliability. The work location is Catawba County, NC. Job duties for this position include:
Configuring hardware and software, programming switches, routers, radios, multiplexers, demultiplexers, and GPS receivers.
Installing, repairing, advanced troubleshooting and maintaining of network communication systems. This includes, but is not limited to installing power surge protection, electrical wiring, backup generator and UPS equipment, evaluating safety concerns, FAA tower lighting systems, evaluating antenna performance and signal loss.
Demonstrating knowledge of microwave data circuits, microwave RF links, microwave path loss, UHF and VHF propagation characteristics, transmission lines, complex antenna systems, standalone VHF and UHF repeaters, multiplexers, demultiplexers, switches and routers that provide mission critical network connections, trunked and conventional two-way radio base stations. Network communication systems include all computing and communication devices, multi-vendor equipment and communications software.
Consulting with and resolving communication issues that arise with other agencies on the VIPER system.
Analyzing software and hardware options to assure functionality, reliability, compatibility and manufacturer credibility for the VIPER network.
Serving as a trainer for all new Network Technician hires through the six-month training process which involves hands-on training of all VIPER hardware and software. After the six-month training process, the employee will serve as a mentor for the trainee.
Providing leadership through supervision of work tasks during field installations.
Providing advance, second level troubleshooting support for all network issues.
This position will participate in an on-call rotation during which they will provide 24/7 support to address urgent issues. Some night and weekend work is required. This position also requires current possession of a valid Driver’s License or ability to obtain it by date of hire.

NOTE:

Recommended applicants must reside in Alamance, Alexander, Alleghany, Anson, Ashe, Avery, Buncombe, Burke, Cabarrus, Caldwell, Caswell, Catawba, Chatham, Cherokee, Clay, Cleveland, Davidson, Davie, Forsyth, Gaston, Graham, Guilford, Haywood, Henderson, Iredell, Jackson, Lee, Lincoln, Macon, Madison, McDowell, Mecklenburg, Mitchell, Montgomery, Moore, Polk, Randolph, Richmond, Rockingham, Rowan, Rutherford, Scotland, Stanly, Stokes, Surry, Swain, Transylvania, Tyrrell, Union, Watauga, Wilkes, Yadkin or Yancey County OR within 60 minutes of the Catawba County line. This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here 

NC OSHR:

Total Compensation Calculator. About the State Highway Patrol – Technical Services Unit (TSU) –

VIPER:

The mission of the North Carolina State Highway Patrol (NCSHP) is to safeguard and preserve the lives and property of the people in North Carolina. The VIPER Unit supports the VIPER network which carries data and voice communications across the state for the operational needs of numerous local and county government public safety agencies and others to include but not limited to: the State Highway Patrol, Alcohol Law Enforcement, Immigration and Customs Enforcement, Emergency Management, the State Bureau of Investigation, the Federal Bureau of Investigation, and the law enforcement, fire, and emergency medical services of a growing number of counties. The VIPER network now has over 195,000 end users that depend on it for public safety radio communications. Based on end users, it is the largest trunked radio system in the world. Knowledge, Skills and Abilities / Competencies DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. The Knowledge, Skills and Abilities (KSAs) listed below, along with the Minimum Education and Experience (E&E) are

REQUIRED

to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as the highest possible salary. Salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Click here for more information and application resources. [Resumes may be attached as a supplement to the application but are not a substitution for a complete application.] To qualify for this position, applicants must demonstrate ALL of the following 

KSAs:

Experience with/knowledge of configuring hardware. Experience with/knowledge of configuring software.
Experience with/knowledge of programming switches.
Experience with/knowledge of programming routers.
Management Preferences (Optional): These skills are not required but managers may choose to interview/select applicants who demonstrate Management Preferences.
Experience programming radios
Experience with radio communications
Experience with microwave network communications systems
Experience with radio and/or microwave network repair
Experience troubleshooting and maintaining radio and/or microwave networks

NOTE:

Recommended applicants must undergo and successfully pass a Criminal Background Investigation including a Drug Screening Test. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. Bachelor’s degree in computer science or an IT related field from an appropriately accredited institution; or Associate degree in computer science, or a related technical field from an appropriately accredited institution and one year of networking related experience; or High School or General Educational Development (GED) diploma and four years of networking related experience; or an equivalent combination of education and experience. Supplemental and Contact Information The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job. Public Service Loan Forgiveness Program For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Transcripts Attaching transcripts is optional, however, we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally, qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university. Applicants who earned college credit hours but did not complete a degree program, must attach an unofficial transcript to receive credit for education. International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members. Military Experience Applicants seeking Veteran’s Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge – Member 4 or Service 2 form) to the application. Applicants seeking

National Guard Preference:

A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS). A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions, must attach either a DD256 or NGB 22. The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the “National Standards to Prevent, Detect, and Respond to Prison Rape.” PREA Hiring and Promotion Prohibitions Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Government Jobs account and click “Application Status.” If you are selected for an interview, you will be contacted by the hiring manager. If you are no longer under consideration, you will receive an email notification.