Citrix Engineer Position Available In Wake, North Carolina
Tallo's Job Summary: The Citrix Engineer job in Raleigh, NC is a contract position lasting 4-5 months with onsite flexibility and a requirement to work alternative days and shifts. Responsibilities include maintaining multiple customer environments, managing ticket backlog, crisis management, and providing customer-first experience. Qualifications include managing VDI environments, Citrix, AVD certificates, and expertise in various Citrix components like XenApp, LTSR, and NetScaler.
Job Description
Title:
Cloud Engineer II, Citrix Position Type:
Contract 4-5
Months Location:
Raleigh
NC 27603
/ Onsite Flexibility to work alternative days and shifts as needed. Willingness to work on a 24×7 on-call rotation schedule.
JOB DESCRIPTION
Maintain multiple customer environments. Update and Manage ticket backlog based on internal policies. Crisis Management – Identify and escalate any high-priority issues to the next level. Provide customer-first experience by utilizing phone calls, emails, and the ticketing system to manage cases..
QUALIFICATIONS
Manage VDI environments:
Citrix, AVD Certificates:
CCA-V Advanced Windows management Active Directory Server Optimization Intermediate Citrix (XenApp)
LTSR 1912, 2203
PVS, Storefront, Director, Session Host, Base Image, NetScaler, UPM, Citrix Policies.